Job Description
When you join Caterpillar, you become part of a global team that cares about the work we do and about each other. We are makers, problem solvers, and future world builders creating stronger, more sustainable communities. We make progress and innovation happen with our customers, where we work and live, building a better world for all.
Career Area
Sales
Job Summary
Responsible for applying decisions to support and develop product sales, dealer effectiveness, overall segment growth, NPI process, process improvement, and sales management process improvement. You will apply your knowledge of products, technology, and industry to support Caterpillar, dealer and customer expectations and needs, and contribute to strategic planning.
What You’ll Do
* Support Sales Execution: Provide product and application expertise to global field sales reps and dealers to support prime product and work‑tool sales execution, price realization and improved value proposition.
* Develop and deliver product and application training to field reps, dealers and customers.
* Identify, manage and provide reports on competitive performance studies, feature/benefit comparisons and maintenance and repair cost analysis.
* Support New SWL Product Introduction Development: Provide significant input to the SWL Product Group and NPI team(s) for next‑generation product development activities.
* Assist in defining and placing value on new product features, functional and technical specifications, and general product requirements.
* Provide the SWL Product Group with industry‑specific trends based on customers’ operational data and benchmarking.
* Respond to and/or action dealer requests and product queries in a timely manner.
* Support territory trade shows, representing Caterpillar and BCP (910‑938) Wheel Loaders.
* Arrange transportation for all SWLs in relation to expos, training and competitive rental machines.
* Manage the Wheel Loader Loan account, ensuring new machines are ordered and correctly configured and managing the sale and disposal of existing units.
What You Will Have
* Customer Focus: Align customer needs and satisfaction as primary considerations in all business decisions and leverage that information to create customized customer solutions.
* Products and Services: Knowledge of major products and services, and ability to apply this knowledge appropriately to diverse situations.
* Decision Making and Critical Thinking: Accurately analyze situations and reach productive decisions based on informed judgment.
* Effective Communications: Develop cooperative work relationships with field sales organizations, dealers and customers.
* Technical Excellence: Demonstrate a clear ability to understand and articulate technical machine performance and application knowledge that positions you as an expert in product applications.
* Value Selling: Provide overall product/service value and differentiate support offerings that address clearly understood customer needs.
Basic Requirements
* Bachelor’s degree
* Pre‑Advanced English
Top Candidates Will Also Have
* Job‑related experience within an engineering, product group, industry, or sales support background.
* A broad knowledge and understanding of Caterpillar products, commercial strategies, dealer operations and capabilities.
* Experience interacting with Caterpillar’s dealer network either in an industry or product support capacity.
* Experience operating Small Wheel Loaders.
Additional Details
* Up to 30% travel will be expected for this role (domestic and international).
Note
Note: This position requires the candidate to work on‑site five days a week.
Benefits
* Medical plan
* Dental plan
* Medicines reimbursement
* WellHub
* Psychological, Legal, Social and Finance Support Program
* Private pension plan
* Profit share
* Christmas basket
* Transportation
* Life and personal insurance
* Extended maternity and paternity leave
* Employee resources group (Young Professional, Women in Networking, LAMBDA (LGBTQIA+), Latin Group and Active in Sport)
* Caterpillar reserves the right to change or modify benefits at any time, subject to prior notice and in compliance with legal requirements. Benefit eligibility may vary by position and location.
Equal Opportunity Statement
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply.
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