Deadline Date: Friday 2 January 2026
Requirement: DCSU Governance and Service Rates Officer
Location: Mons, BE
Full Time On-Site: Yes
Time On-Site: 100%
Total Scope of the request (hours): 1400
Required Start Date: 2 February 2026
End Contract Date: 31 December 2026
Required Security Clearance: NATO RESTRICTED
Duties & Role:
Under the direction of the DCSU Head Resource and Portfolio Management Office, the incumbent will perform duties such as the following:
1. Service Rates Development:
* Actively contribute to the coordination, review and finalization of the yearly DCSU service rates inputs.
* Ensure DCSU effort in the Service Rates are comprehensive, well-structured, and align with organizational priorities.
* Collaborate with subject matter experts to gather relevant input and data.
2. Project Governance Support:
* Assist in the preparation and facilitation of governance meetings, including drafting agendas, presentations, and minutes.
* Support the implementation of governance policies, standards, and practices.
* Monitor and report on governance-related metrics and performance indicators.
* Prepare the necessary reporting binder for the DCSU RPMO review in matter of Portfolio and Projects status.
3. Communication and Reporting:
* Translate technical updates into compelling and understandable narratives for stakeholders.
* Communicate effectively with both internal teams and external partners.
* Provide clear and concise documentation of processes, decisions, and recommendations.
* Assist in continuously reviewing and improving DCSU RPMO related processes; assist in managing and provide monitoring, reporting and maintenance on agreed project/service/resource Key Performance Indicators (KPIs) and inform DCSU Management on any recognized anomalies and assist in taking corrective actions;
* Deputize for higher grades staff, if required;
* Performs other duties as may be required.
Requirements
Skill, Knowledge & Experience:
* The candidate must have a currently active NATO RESTRICTED security clearance
* Higher vocational training in a relevant discipline with 3 years post-related experience, or a secondary educational qualification with 5 years post-related experience;
* Experience or knowledge of project, portfolio and programme management (P3M) area;
* Expert knowledge in MS Excel incl. Pivot, connections to external data sources and Macros;
* Strong expertise in MS PowerPoint;
* Advanced knowledge of SharePoint;
* Sound knowledge and experience in the use of other Microsoft office products (e.g. Word, Access, OneNote, etc.)
* Excellent command of spoken and written English, with a proven ability to communicate effectively orally and in writing;
* Ability to take initiative and a flexible approach allowing the incumbent to respond reliably and competently to changing requirements in a demanding environment;
* Excellent skills and the ability to translate technical updates into storytelling fit for the RPMO activities;
* Excellent inter-personal skills and the ability to be responsive and sensitive to both external and internal customers and staff.
Desirable Experience and Education:
* A recognised formal Project Management qualification, such as PRINCE2 or PMP and / or ITIL Intermediate Level Certification;
* Prior experience in Customer Relationship Management processes;
* Prior experience of working in an international environment comprising both military and civilian elements;
* Knowledge of NATO responsibilities and organization, including ACO and ACT.