Front Office medewerker | Stephex Service
The Stephex Group is a family business based in Meise, Belgium. In addition to our horse trade, we are also active in the real estate and automotive sectors. We are the market leader in the construction of exclusive horse trucks and motorhomes. Thanks to our extensive dealer network, we can serve customers throughout Europe and beyond. Stephex enjoys an excellent reputation for its high-quality and user-friendly designs, which are recognized far beyond the Belgian borders.
Stephex Service is part of the Stephex Group, based in Merchtem. At Stephex Service, everything revolves around quality, precision, and customer satisfaction. After assembly in our factory, we guarantee all custom finishing. We offer first-class service to our customers, from exclusive vehicles to specialized, tailor-made transport solutions.
As a Front Office, you are the face of Stephex Service. You welcome customers with a smile, ensure smooth communication between customers and the service team, and keep track of the daily schedule. Thanks to your organizational skills and customer-oriented attitude, every visitor feels welcome, understood, and professionally assisted.
Responsibilities
* You welcome customers and visitors and assist them in a friendly, professional manner.
* You are the first point of contact for questions (by phone, email, and at the front desk).
* You will support the service department with administrative tasks such as scheduling appointments, preparing documents, and following up on invoices.
* You monitor the schedule and communicate smoothly between customers, technicians, and operational management.
* You will ensure a neat, organized reception and office space.
Qualifications
* You have a customer-oriented attitude and know how to get things done.
* You communicate fluently in Dutch, French, and English (other languages are a plus).
* You are calm, thoughtful, stress-resistant, and able to keep a cool head under pressure.
* You are accurate with an eye for the smallest details.
* You have strong communication skills, are organized, and maintain an overview — even when things get busy.
* You are a chameleon when it comes to your communication style.
* You enjoy working in a dynamic, international team.
What's in it for you?
* Direct guidance from the most experienced professionals in our field.
* A professional, international working environment with a strong reputation.
* The opportunity to be part of a passionate and growing company.
* A customized salary package, supplemented with fringe benefits.
* Training and career development opportunities within the organization.
* A pleasant working atmosphere where quality, teamwork, and customer experience are key.
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