Business Analyst (Freelance) – Public Sector Platform Modernisation – BrusselsA public sector organisation in Brussels is looking for a Business Analyst to support the modernisation of a citizen service and digital application platform.The assignment focuses on analysis of current administrative processes, definition of requirements for a new digital platform, and support of alignment between business stakeholders and IT delivery teams. The scope includes digitisation of permit and request handling workflows and integration with existing government systems.ResponsibilitiesAnalyse current citizen service and administrative processesGather and document business requirements from public sector stakeholdersMap AS-IS and TO-BE processes for digital transformation scopeSupport definition of requirements for a citizen service portal and workflow platformCoordinate workshops with business users, policy teams, and IT teamsSupport definition of functional specifications for development teamsSupport testing activities including test scenario definition and validationEnsure alignment between regulatory requirements and system designProfileExperience as Business Analyst in public sector or large enterprise environmentsExperience with digital transformation or case management platformsExperience with requirements gathering and process mappingExperience in stakeholder management across business and ITAbility to work in English only environmentAdditional DetailsLocation: BrusselsContract: FreelanceDuration: 12 monthsStart date: ASAPLanguage: English only