Job Description
At Locinox, we are looking for a commercially driven Inside Sales Representative who will take full ownership of customer relationships in the UK, Netherlands, and Scandinavia. You will play a key role in supporting our clients, driving sales, and ensuring smooth operational follow-up.
Key responsibilities:
* Customer service: Handle incoming calls and emails related to orders, administration, and technical support.
* Commercial mindset: Proactively seek suitable solutions, follow up on complaints, and offer alternatives to support the customer effectively.
* Order processing: Enter sales orders, prepare quotes, and manage payments via CRM and ERP systems.
* Product expertise: Provide clear product information and tailored recommendations.
* Technical support: Assist in resolving customer issues and contribute to support-related projects.
* Process improvement: Follow and enhance standard procedures to boost efficiency.
* Team collaboration: Work closely with Sales to manage leads and improve customer satisfaction.
Qualifications
* Bachelor’s or Master’s degree preferred and experience in sales/customer support.
* Fluent in Dutch and English; French or German is a plus.
* Proactive mindset with experience in cross-selling and up-selling.
* Quick to learn and apply technical knowledge; comfortable with CRM systems.
* Strong verbal and written skills; confident in engaging with internal and external stakeholders.
* Able to manage multiple priorities with accuracy and attention to detail.
Additional Information
What we offer
* A strong salary
* Meal and ecovouchers
* Group and hospitalisation insurance
* An office with all the tools you’ll need to work and to have fun
* A job with worldwide impact
* A team of Builders of Better to work with
* ...
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Apply now and become part of a team where your ideas truly make an impact.