Head of Operations – Asset Management (Permanent Role)
Luxembourg - CDI (Full-time job)
About the Role
We are supporting a well-established and growing independent asset management group, part of a solid European financial services organisation, in the recruitment of a Head of Operations for its Luxembourg office.
The firm manages over €10bn in assets for private and professional clients across Europe and is recognised for its long-term investment approach, high service standards, and strong operational discipline .
As the business continues to grow, the organisation is strengthening its Luxembourg platform and is looking for a senior Operations leader who can combine operational excellence, people leadership and continuous improvement .
Your Mission
Reporting to the Operations Department, you will take full responsibility for the Back Office Operations function and act as a key contributor to the firm’s operational strategy.
Your role will be both hands‑on and strategic, with a strong focus on quality, reliability and transformation.
1. Lead & Develop the Operations Team
* Manage, coach and develop a team of 10 experienced Operations professionals
* Create a positive, structured and engaging working environment that encourages ownership and collaboration
* Support the professional development of team members and build a strong succession mindset
2. Ensure Operational Excellence
You will oversee all daily Back Office activities, ensuring accuracy, timeliness and high service quality across:
* Securities settlement and delivery
* Cash and securities reconciliations
* Reference and static data management (instruments, counterparties, custodians)
* Corporate Actions processing and monitoring
* Operational controls, regulatory reporting and data quality checks
You will act as the final escalation point for complex operational issues and ensure swift and pragmatic resolution.
3. Drive Process Improvement & Transformation
* Translate the company’s strategic objectives into concrete operational initiatives
* Review, optimise and document processes, procedures and work instructions
* Identify opportunities to automate, industrialise and simplify operational flows
* Lead preventive and corrective actions to reduce operational risk and increase efficiency
* Adapt the organisation and workflows to support the growth of assets under management
4. Governance, Risk & External Oversight
* Ensure full compliance with internal policies and external regulatory requirements
* Coordinate and lead internal and external audits
* Manage service reviews with custodian banks and key operational partners
* Contribute to a strong operational risk and control framework
5. Act as a Key Internal Partner
* Serve as the main point of contact for internal stakeholders (Front Office, Risk, Compliance, Finance)
* Ensure smooth communication and collaboration across departments
* Promote a culture of transparency, problem‑solving and continuous improvement
Your Profile
Experience & Expertise
* University degree in Finance, Economics, Audit or equivalent experience
* 5+ years’ experience in a senior Operations role (Head or Deputy Head of Back Office) within:
o an asset management company, or
o a private or investment bank
* Strong hands‑on expertise in:
o Cash & securities operations
o Settlement & reconciliation
o Corporate Actions
* Good knowledge of tax regimes applicable to securities, including:
o withholding tax, QI rules, financial transaction taxes (e.g. TOB)
o Luxembourg, Belgian and Dutch markets
Leadership & Mindset
* Proven people manager and recognised team leader
* Pragmatic, hands‑on and solution‑oriented approach
* Strong organisational, analytical and communication skills
* Comfortable driving change and managing operational projects
Languages & Systems
* Fluent in French and English
* Luxembourgish and/or Dutch is a strong asset
* Very good command of banking systems and operational tools
Why Join?
* A key leadership role with real influence on operations and strategy
* A human‑sized, international and collaborative environment
* Flexible working hours and remote working options
* Attractive on‑site benefits
Interested ?
For a confidential discussion or to apply, please contact me :
Rémi Simon
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