The Team Manager based in São Paulo plays a pivotal role in shaping and executing the local operational strategy. This position is responsible for overseeing studio setup and day-to-day management, developing and supporting high‑performing teams, and ensuring operations align with global standards while meeting local Brazilian requirements.
DUTIES AND RESPONSIBILITIES:
* Provide ongoing guidance and support to team members to foster both personal and professional growth.
* Oversee team operations in compliance with company policies, handling tasks such as attendance tracking and addressing performance issues.
* Foster a collaborative work environment by encouraging open communication and facilitating regular team interactions.
* Identify and address individual and team learning needs, coordinating with relevant departments to support growth.
* Contribute to the achievement of organizational goals by supporting effective training and development initiatives.
* Ensure services are delivered consistently in line with company values, policies, procedures, and performance indicators.
REQUIREMENTS:
* Native or fluent in Portuguese (C1 level), with strong proficiency in both written and spoken communication. As well as proficiency in English (at least B2).
* A minimum of 1 year in a similar position or relevant role.
* Relevant academic qualifications in a management‑related field is desirable.
* Prior experience in a related industry is a plus.
* Proficient in using productivity software (e.g., Microsoft Office or similar).
* Strong communication and interpersonal skills.
* Conflict resolution and problem‑solving abilities.
* Leadership and team development capabilities.
* Ability to thrive in a fast‑paced environment.
* Excellent time management skills.
* Willingness to work on a flexible schedule, including shifts - 6.30am - 3.30pm, 10am - 7pm 2.30pm - 11.30pm, 10.30pm - 7.30am
* Successful applicants must be able to spend the initial 2-3 months of employment at the Bogotá (Colombia) office as part of the training and onboarding process.
BENEFITS:
* Excellent remuneration package based on experience, skills, and performance
* Be part of a dynamic international team with a positive and friendly atmosphere
* Guidance and tools to reach career potential
* Performance bonuses
* Private health insurance
* Free gym membership
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