WHO ARE WE?
Sateliot is a Barcelona-based Startup in the New Space sector, becoming the first satellite telecommunications operator that will provide global and continuous connectivity to all the elements that will make up the massive Internet of Things (IoT) universe under the 5G protocol.
In order to do so, Sateliot is launching a constellation of last generation nanosatellites, located at low altitude that act as mobile towers. Sateliot is the perfect complement for large telecommunications companies by providing them with the necessary infrastructure where terrestrial technologies do not arrive.
YOUR MISSION
Responsible for providing technical support to IoT VAS companies in both lab and field environments, including occasional travel to the partner’s country when on-site assistance is required
YOUR MAIN FUNCTIONS
* Provide hands-on technical support to Value-Added Service (VAS) companies integrating IoT NTN technology, both in the lab and during field deployments.
* Assist VAS partners with device setup, testing, and troubleshooting throughout their validation and onboarding phases.
* Travel to partner or pilot sites when necessary to support field activities and ensure successful integration.
* Guide VAS partners in the use of test environments, network access, and configuration of communication modules.
* Collect, analyze, and report test results to ensure proper system behavior and service performance.
* Collaborate closely with internal technical teams to resolve integration issues and improve partner experience.
* Contribute to documentation and improvement of technical support processes for VAS integration.
REQUIREMENTS
* Degree in Telecommunications or Electronics Engineering.
* Experience working with IoT communication modules (e.g., Nordic, Quectel, u-blox) and configuring AT Commands.
* Knowledge of IP networking (TCP/IP, UDP, DNS, VPN).
* Experience in telecom lab environments for setup, testing, and validation of devices.
* Ability to interpret and analyze logs, including modem logs, Wireshark traces, and device outputs.
* Basic scripting skills (e.g., Python, Bash) for automation or data processing are a plus.
* Basic Linux user skills.
* Clear and concise communication skills, both written and spoken (English required; other languages are a plus).
* Customer- and partner-oriented mindset, with the ability to guide third parties through technical processes effectively.
* Strong analytical and problem-solving skills.
* Proven ability to work collaboratively in cross-functional teams.
* Autonomous and proactive, able to work in fast-paced and evolving technical environments.
* Willingness to travel occasionally for on-site support and partner engagement.
* Good level of English (spoken and written) is essential; additional languages are a plus.
NICE TO HAVE
* Understanding of mobile and satellite communication protocols, including NB-IoT, LTE-M, 3GPP NTN, and LEO technologies.
* Hands-on experience with testing equipment such as spectrum analyzers, network simulators, protocol analyzers, etc.
WHAT YOU’LL FIND WHEN WORKING AT SATELIOT:
You will be part of one the fastest-growing start-ups in Spain with global reach along getting into the challenging world of New Space & Telecommunication.
Our culture is based on embracing openness by welcoming multicultural talent, being respectful with everybody and being open to exchange ideas. We are also committed to a healthy lifestyle by helping our team balance their work and personal life and also by providing them facilities for healthy habits.
We are a driven team with big goals, that seek for people who are genuinely passionate about their work and that also want to keep learning and getting better personally and professionally!
WHAT DO WE OFFER?
* Full time permanent Contract
* Hybrid Work Model 💻
* Schedule flexibility
* Flat and transparent organizational structure
* Buddy Program to help you with your integration during your first month 🫂
* Flexible compensation package: Tax benefits with ticket restaurant, transportation and kindergarten, training programs.💰
* We promote good physical and mental health, with a Health insurance, Fresh fruit in the office and the possibility of sharing the cost of bicycle transport or gyms.🏋🏻
* Work in a dynamic, multidisciplinary and multicultural environment that will allow you to boost your professional career 🌍
* To be part of a strong, international, friendly and motivated team, where you can progress both personal and professionally 🪴
* The chance to be part of one of the most exciting and disruptive space projects in Europe 🚀