We are currently recruiting an Assistant Store Manager who will be glad to join an Italian, modern and dynamic fashion brand in our retail store in Antwerp.
As first support of the Store Manager, you will:
* Support the store manager in delivering training / coaching sessions on product knowledge, CRM, Customer service, brand presentation and visual merchandising, taking care of business guidelines
* Support the store manager in planning working rotas
* Monitor KPIs and team sales performance and prepare complete reports for the Area Manager
* Substitute your store manager in his/her dailiy tasks in the shop when absent
* Provide an excellent service to customers and grant them the best shopping experience
* Activate all CRM strategies to build a loyal client base in order to enhance the concession economic results
* Monitor stockroom standards and grant right product assortment on the floor
PROFILE
* Previous experience (at least 2 years) in retail environment, for fashion premium luxury brands and in team management
* Ability to work autonomously and in a dynamic environment
* Ability to prioritise work load, meet deadlines and specified standards
* Excellent communication skills across all levels
* Strong cooperative attitude
* Customer oriented, organised and with a positive constructive attitude