We are seeking an experienced professional to fill a unique role that combines accounting expertise with technical skills.
About the Job
This position offers an exciting opportunity for an individual who is passionate about technology and has a background in accounting. As a software provider, you will be responsible for installing and configuring new products, analyzing client requirements, and providing training through webinars and remote sessions.
Key Responsibilities
* Efficiently handle incoming technical phone inquiries and provide remote troubleshooting to clients;
* Ensure the installation and configuration of new products, new versions, and/or additional modules from A to Z;
* Analyze the client's requirements in depth to configure the software as closely as possible to their objectives;
* Configure software to meet client objectives and/or report to internal developers to implement creative solutions;
* Provide training for clients through webinars and/or short remote sessions;
* Work closely with our project and development team to increase customer satisfaction.
Requirements
* Excellent command of English
* A background in accounting with knowledge of Sage software, Horus Software, or innovative accounting software;
* An enthusiastic, proactive, and solution-oriented personality
* Natural ease in telephone communication
* Sense of organization and structured approach to tasks
* Team spirit and ability to work in synergy
* Resilience in the face of stress and challenges
Benefits
* Open-ended contract with attractive and progressive salary
* Stimulating work environment with opportunities for professional growth and development
* Welcoming team and environment conducive to work-life balance
* Continuous support in your professional journey and moments of relaxation to strengthen team spirit
* Annual bonus based on team performance and other benefits including company car, fuel card, group insurance, and compensatory rest.
The Hiring Process
* Interview with one of the leaders
* Conducting psychotechnical tests
* Exchange sessions with staff members
* Contract proposal and meeting with directors
If you have what it takes to thrive in this dynamic role, we encourage you to apply.