The PositionAs part of our ongoing growth, we are looking for a Business Analyst CRM to join our teams and work on client projects located in Brussels.As a Business Analyst CRM, your main responsibilities will include:Analyzing and optimizing CRM processes to enhance customer relationship strategiesCollaborating with sales teams to define business needs and translate them into functional SAP CRM solutionsDriving CRM implementation and user adoption within the organizationConducting data analysis to improve customer engagement and sales performanceCoordinating with technical teams to ensure seamless CRM integration and functionalityYour ProfileMaster's degree in Business, IT, or a related field5 years of experience in a similar positionProficiency in SAP CRM, sales processes, and customer relationship management strategiesLanguages: Fluent in French and Dutch (English is a plus)Strong analytical skills, problem-solving ability, and excellent communicationWorking ConditionsPermanent contract with an attractive salary packageCompany car with fuel cardRepresentation feesMeal vouchersMobile phone subscriptionGroup insurance & healthcare insurancePossibility of remote work20 legal vacation days + 12 compensatory daysWhat we offerAccess to exciting projects in key sectors: Transport, Energy, Automotive, Telecom, FinanceA diverse client base: Collaborations with both large corporations and smaller dynamic companies across BelgiumA real career development plan: Continuous training, coaching, daily knowledge sharingAn innovative and collaborative environmentAbout ALTENALTEN is a world leader in engineering and technology consulting, with over 57,000 employees in more than 30 countries. We support major companies in their innovation, R&D, and digital transformation projects across sectors such as automotive, aerospace, energy, finance, life sciences, and telecommunications.Present in Belgium for over 25 years, ALTEN Belgium operates from its offices in Brussels and Antwerp. Today, with a team of 700 consultants, ALTEN Belgium offers expertise across Engineering, Life Sciences, and IT fields. From Automotive to Railway, and Medtech to Agrifood, our experts deploy their knowledge to provide innovative solutions in a dynamic and forward-thinking environment.Ready for a new challenge?Apply now and take part in innovative and impactful projects at ALTEN Belgium!