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Support engineer (remote)

Louvain
Vivid Resourcing
Publiée le Publiée il y a 7 h
Description de l'offre

SUPPORT ENGINEER - LEUVEN (BELGIUM) - PERMANENT POSITION





We're currently recruiting for a Support Engineer to join a network operations team. In this role, you will be responsible for the real-time supervision, monitoring, and operational support of critical network infrastructure, ensuring high availability and performance across the environment.





This includes analyzing alerts, coordinating with cross-functional teams, and ensuring timely escalation when needed. The position requires a strong operational mindset, the ability to stay calm under pressure, and a commitment to maintaining service quality.





Perform root cause analysis and implement preventive measures

Support maintenance activities, upgrades, and network changes

Collaborate with internal teams and external vendors to resolve complex issues

Fluency in Dutch (spoken and written) and good command of English

Basic knowledge of Linux/Unix systems is a plus

Team-oriented with a proactive mindset

Ability to learn quickly and adapt to new technologies



A permanent, full-time employment contract

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