Workplace Support Specialist Opportunities Await in Brussels The role of a Workplace Support Specialist is key to ensuring smooth operations and optimal efficiency within an organization. Job Description: A passionate and enthusiastic individual is required to join our dynamic team, based in the heart of Brussels. If you have a natural curiosity for IT technologies and thrive in workplace environments, this opportunity is ideal for you. User Support: Deliver swift and effective assistance via telephone, mail, or in person, providing first and second line support to end-users. Service Coordination: Filter, handle, coordinate, and follow up on IT service requests, ensuring timely resolution and customer satisfaction. Device Configuration: Provide user assistance for workstations, tablets, and smartphones, including setup and configuration, to ensure seamless integration with organizational systems. Incident Resolution: Identify, track, and resolve hardware and software issues affecting end-users, minimizing downtime and maintaining productivity. Communication: Demonstrate exceptional communication and active listening skills to effectively address user needs and concerns. Project Involvement: Contribute to workplace-related innovation and improvement projects, driving business growth and excellence. Team Collaboration: Liaise with internal teams and external suppliers to ensure technical assistance and timely service delivery, fostering a culture of collaboration and mutual respect. Stress Management: Perform under pressure while managing multiple tasks efficiently, prioritizing deadlines and delivering results in a fast-paced environment. Work Environment: Our client is seeking an individual who can thrive in a bi-localized, innovative team striving to deliver exceptional services. The successful candidate will be based in Brussels, Belgium, and will be part of a dynamic Helpdesk and Workplace Solutions team. Language Requirements: Fluency in English and Dutch is mandatory, with excellent written and verbal communication skills. Benefits: This full-time position offers a competitive salary package, including renewal options (1-year firm + 2 optional years), making it an attractive career opportunity for professionals seeking long-term stability and growth.