Information Systems - Open Source Technical Architect Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world’s leading public cloud and silicon providers, and industry leaders in many sectors. Canonical is a pioneer of global distributed collaboration with 1,200 colleagues in more than 80 countries and very few office‑based roles. Teams meet two to four times yearly in person in interesting locations around the world to align on strategy and execution.
We are hiring an
Information Systems Architect
to define best practice in infrastructure as code at a global scale. Join us to advance the state of the art, and shape the infrastructure behind tens of millions of devices running Ubuntu.
The Information Systems (IS) team is responsible for all IT operations at Canonical, including the infrastructure for building, packaging, and distributing Ubuntu globally. As the IS architect, you will own the design of hardware and software implementation from PCI lanes to CDN and everything in between, aiming to be a reference operation using the latest capabilities in Ubuntu and open source. Your choices will impact the Ubuntu user experience for millions of users and drive how Canonical’s engineers engage with compute and network resources in a devops setting.
As the IS Architect, you’ll lead System Reliability Engineers (SRE) and Data Center Engineers (DCE) to embrace best practices, make informed decisions on technology choices in cloud infrastructure and services, and coach the IS team on automation, reliability, scalability, network infrastructure, and security. This is a home based position with twice‑annual travel to company events totaling around 4 weeks per year. The role will be based remotely in the EMEA region.
Responsibilities
Define, gain buy‑in, and implement the holistic vision of a world‑class internal cloud.
Set up, maintain, and update the technical design roadmap and guidelines for the SREs within IS to improve reliability, resilience, operational scalability, and technical scalability.
Collaborate with cloud‑ops software development teams, providing input for roadmap, requirements, and prioritization to build a world‑class, highly standardized, and automated operation.
Provide IS management with input and advice on technology, reliability, resilience, and business cases.
Lead technical choices to implement solutions as self‑service products, ensuring scalable operation.
Collaborate with product security and operations security to set best practice and mitigate new threats in a timely manner.
Automate operations for reuse across the world’s largest companies, considering the complexities of distributed systems.
Collaborate with development teams to design service architecture, documentation, playbooks, policies, and operational procedures.
Analyze incidents and events, establish root causes, and recommend structural improvements to minimize recurrence.
Qualifications
Exceptional academic track record from high school and university.
Undergraduate degree in a technical subject or a compelling narrative about an alternative chosen path.
Confidence to respectfully speak up, exchange feedback, and share ideas without hesitation.
Track record of exceeding expectations to achieve outstanding results.
Extensive knowledge of cloud computing concepts, technologies, and operations.
Practical knowledge of Linux networking, routing, firewalls, internet transit, and large‑scale bandwidth networking.
Experience dealing with significant production outages, incident response, and post‑mortems.
A passion for writing, sharing, and maintaining enterprise open‑source software solutions.
Excellent communication in English over email, chat, video, or voice calls, and in‑person.
Enthusiastic about open‑source, especially Ubuntu or Debian.
Nice‑to‑have skills
Modern software engineering background (peer review, unit testing, SCM, CI/CD, Agile).
Hands‑on experience with automatic administration of enterprise Linux servers at scale.
Benefits
Distributed work environment with twice‑yearly team sprints in person.
Personal learning and development budget of USD 2,000 per year.
Annual compensation review.
Recognition rewards.
Annual holiday leave.
Maternity and paternity leave.
Employee Assistance Program.
Opportunity to travel to new locations to meet colleagues.
Priority Pass and travel upgrades for long‑haul company events.
Equal Opportunity Employment Canonical is an equal‑opportunity employer. We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background creates a better work environment and better products. Whatever your identity, we will give your application fair consideration.
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