Functional Analyst / Scrum Master (Digital & AI)
We are currently looking for a Functional Analyst / Scrum Master to support a strategic digital project focused on a web application integrating a virtual assistant / chatbot.
Location: 1 day/week on-site (Schaerbeek or Berchem) + 4 days/week remote
Start date: February - Full-time – 5 days per week
Mission Context
You will join an agile team working on the development and evolution of a virtual assistant / chatbot within a web application.
You will act both as a Functional Analyst and Scrum Master, playing a key role in structuring the work, facilitating collaboration, and ensuring high-quality deliveries.
The environment is fully agile, with 10 working-day sprints, daily stand-ups, and regular demos with business stakeholders. You will work closely with business and IT teams, supported by an Agile Coach and a Service Delivery Manager.
Key Responsibilities
Functional & Technical Analysis
* Analyze business requirements related to the virtual assistant / chatbot
* Translate business needs into functional and technical analyses
* Prepare and structure DevReady Jira tickets for the development team
* Act as the functional point of contact for developers
Scrum Master Role
* Organize and facilitate all agile ceremonies (daily stand-ups, sprint planning, reviews, demos, story mapping, etc.)
* Bring structure to the team and monitor progress
* Manage the team with a strong focus on quality and timely delivery
* Foster collaboration, engagement, and team ownership
* Apply people management and management by objectives principles
Support & Quality Assurance
* Support the tester during functional testing
* Help monitor the quality of deliverables
* Act as a bridge between business and development teams
Profile Required
Must-have
* Proven experience with virtual assistant / chatbot / AI projects
* Strong functional and technical analysis skills
* Experience working in agile / Scrum teams
* Background in digital / web projects
* Very good knowledge of Dutch and English
Skills
* Strong analytical and critical thinking
* Fast learner
* Ability to prioritize effectively
* Stress-resistant
* Customer-oriented
* Quality-driven
* Able to maintain a high-level overview (helicopter view)
* Strong organizational skills
Personality
* High energy and strong motivation
* Proactive and accountable
* Able to motivate and inspire team members
* Comfortable setting boundaries and saying "no" when needed
* Persistent and detail-oriented
* Structured, intentional, and well-organized
Interested or know someone who could be a good fit?
Feel free to reach out and share this opportunity within your network!