Job Description: Carrier Service Repairs Sales Rep
Carrier is a leading provider of HVAC, refrigeration, fire, security, and building automation technologies. These high-technology products and services enable modern life by delivering efficiency, safety, and security across several platforms!
As the Service Sales Representative for Repairs, you will be responsible for pursuing opportunities for quick turn projects to keep our customers up and running.
This role is a great fit for you if you thrive in a fast-paced environment, excel at building relationships, and have outstanding customer service. This is the ideal role for those that are results-oriented and are adept at assessing and understanding the immediate needs of customers.
Job responsibilities:
1. Proactively identify, respond to, and win Repair opportunities to include; follow up on technician work, outbound prospecting on current customer base, and work with the product management team to realize new proactive upgrade opportunities.
2. Grow assigned territory or group of accounts through the sales of Carrier's Repair offerings, and teaming with other salespeople responsible for Service Agreements, Controls, & Modernizations to deliver top tier value for our customers.
3. Manage accounts and develop long term relationships and build partnerships with the customer via consultative sales methods
4. Create Account/Territory plans annual sales, and gross margin targets while providing customers with superior value and service
5. Utilize sales tools effectively (CRM, estimating software, etc.) to plan and document progress as well as increase business opportunity within accounts
6. Manage a healthy pipeline of sales opportunities at each stage including qualification, proposal, quote management, and booking of the work
7. Execute customer campaigns and key initiatives in line with the Product and Marketing teams
8. Coordinate repair work by working directly with service management on turning over the won opportunities and getting work booked for the customer
Education / Certifications
9. Bachelor's degree in related field preferred, High School Diploma / GED required.
Basic Qualifications
10. 2+ years HVAC or Consultive Service sales experience preferred
11. Ability to work in a highly team-oriented and dynamic environment
12. Candidate must demonstrate strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customers
13. Needs to be self-motivated and able to manage many simultaneous projects and responsibilities
14. Successful candidate should be very comfortable in a technical environment utilizing Microsoft based computer software
15. Outstanding sales/negotiation skills and goal-orientated with strong time management and organizational skills
Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.