About the Role
Are you organized, customer-focused, and hands-on? As a
Mail & Tracing Support Agent
, you will be at the heart of our mail and tracing operations within the cargo environment. You ensure smooth mail flows, quick resolution of customer inquiries, and accurate information for the team.
This is a
temporary position
, providing an excellent opportunity to gain experience across our operations. Upon completion of this assignment, there is a possibility to transition into another department based on your skills and company needs.
What You'll Do
* Manage and follow up on shared mailboxes (BPost, PostNL, airlines)
* Provide operational and administrative support to the Tracing Department
* Coordinate tracing files and follow up on discrepancies
* Prepare import invoicing and ensure proper administrative follow-up via CDA MailAgent
* Support colleagues and Foremen in the Mail Department
* Apply operational security checks and ensure compliance with customs regulations
Who You Are
* Minimum 2 years of experience in air cargo/logistics
* Strong organizational and communication skills
* Customer-oriented with a problem-solving mindset
* Reliable, discreet, independent, and a true team player
* Fluent in Dutch, French, and English
* Experience with Cargospot and CDA MailAgent is a plus
Why Join Us?
* Temporary role with potential for growth or lateral move after the assignment
* Make a direct impact on daily operations
* Work in a dynamic, international team
* Opportunity to expand your career within cargo operations and tracing
Ready to take on this temporary challenge and explore future opportunities within our company?
Apply now and join our team