Logistic Officer Role Overview:
Logistics Coordinator
We are seeking a detail-oriented Logistics Coordinator to join our team. This individual will be responsible for coordinating logistics and customer service activities for our customers.
* Ensure the complete order-to-invoice process.
* Act as first point of contact for the local Logistics Service Provider.
* Forecast product volume per SKU in IBP, aligned with KPI target MAPE (forecast accuracy).
* Monitor stock levels and oversee local batch releases from Orion's export warehouse in Finland.
1. Perform SAP-related tasks, including posting goods receipts for the local plant, entering and managing customer orders, creating credit notes for returns and price corrections, managing product price changes at customer level, handling IDOCs.
2. Monitor credit limit utilization and coordinate updates with Orion Corporation Treasury (Finland).
3. Initiate and maintain customer master data in SAP.
4. Create and manage standard and ad hoc reports.
5. Handle returns in close collaboration with our logistics partner.
6. Support the dunning procedure in alignment with the Finance team in Finland.
7. Maintain a matrix of financial contacts for effective dunning communication.
8. Review and qualify local suppliers and customers regularly.
9. Support in case of product recalls and Product Defect Notifications.
10. Serve as backup for complaint handling.