Account Manager Grand-Duché du Luxembourg
Main purpose
The Account Manager is responsible for the development and implementation of the Solera business within the different markets in G-D Lux, and delivering the Annual Budget Plans.
He/ She will translate the results successfully in his/her relationship with the customer.
This Includes
* Responsibility for volume, turnover, market share and profitability within the customer portfolio, and this within an agreed budget.
* Responsibility for the development, negotiation and implementation of the annual Account Plan within an agreed budget.
* Responsibility for the development of existing accounts and new acquisitions in the different channels (On Trade/Off Trade/Convenience/Export).
Accountabilities
Business:
Management of the business related to the Solera portfolio. More precisely:
* Profound customer understanding (background, account structure, customer strategy, etc.)
* Deliver budget objectives on volume, profit contribution, net revenue, market share, across categories
* Build customer plan for beverages in the different channels.
* Work in close collaboration with the Field Sales Developer On Trade of G.D.L. to enhance existing and new partnerships
* Work in close collaboration with the NAM On Trade and the NAM Convenience for customers in BeLux.
* Negotiation, implementation of the channel and customer plans
* Identify and capture business opportunities within allocated accounts and for new accounts
* Support and contribute in cross functional projects to improve customer collaboration
* Optimization of the assortment and introduction of new products.
Customers/Relationships
* Be the face to the customer.
* Customer wiring: Secure outstanding professional relationship with all relevant contact persons within the customer organization and within all relevant customer departments.
* Frequent visits and contact with the clients to ensure the daily follow up of all commercial aspects
* Assure regular Business Review sessions with the clients in order to optimize the communication and to develop the business opportunities.
Team/Organisation
* Team player: collaborative management style with cross functional departments.
* Deliver a dynamic contribution to (internal) meetings to share customers point of view and implications
Key Skills/Experience Required
* Bachelor or Master degree
* Minimum 1 to 3 years' experience in FMCG, On Trade knowledge is a plus
* 2-lingual: French – English
* Strong business acumen, 'Can Do' attitude
* Strong proven analytical and commercial skills
* Excellent negotiation skills and independent negotiator
* Result-oriented and driven towards growth
* Strong communication, persuasion and relationship management skills with the ability to interact and communicate with different levels in the company and within the customer – open & clear
* Entrepreneur & hunter