Business AnalystBusiness Analyst / Diegem / Freelance / Daily rate depending on experienceYour new company We are looking for a Business Analyst to support a global transformation project aimed at converging duplicated business functions from legacy applications into a central and new business solution. This solution will monitor and control the routing of shipments once they enter our network. The role sits within the Business Process and Transformation team.Your new role Investigate, analyze, collect, and describe user requirements through interviews, meetings, and workshops to drive continuous improvement, supported by the Program ManagerDescribe existing and new business processes using clear diagrams/flow chartsWrite test cases and coordinate User Acceptance Testing (UAT), including progress reportingSupport end-user training and global implementation coordinationUnderstand logistics and/or cargo industry sufficiently to coordinate and champion change, recognizing regulatory background and cross-functional complexityCollect improvement ideas and resolve JIRA-related incidents from identification to implementation and communication Are you interested in this role? Please click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #LI-DNI