About the Role
* We are seeking a skilled IT System Engineer to join our team, focusing on delivering exceptional technical support and assistance to our clients.
Taken en verantwoordelijkheden
iStorm Projects is an IT Consulting practice powered by a passion for innovation and excellence. We strive to empower our consultants by providing them with the necessary tools, training, and resources to succeed in an ever-changing technological landscape.
JOB DESCRIPTION
* Provide top-notch IT technical assistance over the phone or via email
* Utilize diagnostic techniques and pertinent questions to resolve issues remotely
* Determine the most effective solution based on the customer's issue and details provided
* Guide customers through the problem-solving process
* Furnish accurate information about IT products or services
* Monitor and update customer status and information
* Identify and suggest potential improvements to procedures
Required Skills and Qualifications
* IT degree
* Minimum 2 years of experience as an IT support engineer
* Strong knowledge of IT systems and applications
* Excellent analysis and troubleshooting skills
* Superior interpersonal skills
* Very good understanding of Microsoft Office 365 and Microsoft Azure
* Fluent in French and English languages, spoken and written
Benefits
* An attractive package including a company car and additional benefits
* Ongoing training and career opportunities
Others
We offer a dynamic work environment that fosters growth and development. If you're passionate about delivering exceptional results and exceeding client expectations, we'd love to hear from you.
This role requires a unique blend of technical expertise and soft skills. As an IT System Engineer at iStorm Projects, you'll have the opportunity to make a real impact and contribute to the success of our clients.
Are you up for the challenge? Let's work together to achieve greatness!
* Candidate Profile
* IT Degree
* Minimum 2 years in as an IT support Engineer
* Strong knowledge of IT systems and applications
* Strong analysis and troubleshooting skills
* Excellent interpersonal skills
* Very good knowledge of Microsoft Office 365 and Microsoft Azure
* Fluent in French and English languages, spoken and written
Geboden wordt
- Attractive package with company car and extra benefits
- Training and career opportunities