Support our branch network by assisting with customer service tasks. This internship is a 6-month opportunity to gain hands-on experience interacting with clients in our branches.
Key Responsibilities:
* Welcoming clients in the branches
* Handling returned mail (customer responses, mail returned by the post office, etc.)
* Ensuring the proper execution of all administrative and/or operational tasks necessary for the smooth running of the service
* Providing day-to-day banking support to the team
Requirements:
* Bachelor's degree (minimum Bac+3) with a focus in economics or finance.
* First experience in the financial sector will be considered an asset
Skills:
* Strong interpersonal and commercial skills
* Genuine interest in the world of financial institutions and businesses
* Autonomy and proactivity
* Attention to detail
* Proficiency in IT and office tools, particularly Word, Excel, Outlook, and Internet
Languages:
* Fluency in spoken and written French and English is essential
* Knowledge of any other community language (Luxembourgish, Dutch, German, etc.) will be considered an asset
You will work in a dynamic environment with over 900 employees in the Grand Duchy. ING offers its clients a wide range of solutions through various channels.