Présentation de l'entreprise
DynaFin Consulting is a human-sized, flexible consulting company delivering services in the Financial Services Industry. Our company consists of more than 145 committed consultants in several business domains: Invest Payments Credits Insurance Data - Risk & Compliance. In 14 years, we have become a reference in the Belgian Financial Services landscape. In July 2017, we joined the Alan Allman Associates ecosystem, adding theinternational dimension to our ambitions.
Rôles & Responsabilités
In order to expand our team, DynaFin Consulting is currently seeking a motivated Process Engineer with experience in banking, especially in the domain of financial security.
Responsibilities:
1. Analyze current processes to identify inefficiencies and areas for improvement.
2. Define and implement New business (sub)processes, within the principles of "Business Architecture" (insofar as they are defined for the domain concerned) and the strategic objectives of the bank.
3. Make the necessary adjustments to existing processes.
4. Continuously strive to improve existing processes in terms of customer satisfaction, efficiency and risk management.
5. If appropriate, contribute to defining the needs for and testing the changes to the applications, with regard to the three aspects mentioned above.
6. Regularly monitor and assess the existing processes (based on key indicators, customer complaints, etc.) and, if possible, identify improvements.
7. Liaise and communicate with all involved at the appropriate time, including, to keep in touch with reality on the floor, the operational teams.
8. Create and maintain sufficient (simple, understandable, easy to consult...) documentation, with a view to standardizing the implementation on the ground, solving incidents and supporting the resulting adjustments.
9. Ensure that the processes and their documentation comply with internal and external guidelines (Legal, Compliance, Permanent Control, General Inspection, etc.).
Profil
10. Master's degree in finance/economics/MBA.
11. Demonstrated expertise within the banking sector.
12. At least 4 years' experience in process.
13. Good knowledge of the specific tools (Kamunda).
14. Mastering the aspect of Risk Management and control
15. Strong communication and collaboration skills.
16. Fully endorses the values "Scrum": focus, openness, commitment, respect and courage, as well as knowledge sharing, openness, continuous learning and the will to really add value.
17. Languages: Fluent in NL,FR,ENG .
18. Soft Skills: Enthusiastic, motivated, excellent communicator, autonomous, analytical mind, time management skills, team spirit, proactive.