Ph3About Us /h3pIdeal Systems builds mobile communication solutions for leading CCaaS platforms, including Genesys Cloud, Amazon Connect, and NICE CXone. Our solutions let enterprises extend their contact center capabilities to mobile devices, improving productivity and customer experience across industries like Healthcare, Financial Services, Life Sciences, and Automotive. /ppWe’re growing fast: ARR has grown 110%+ year over year for three consecutive years, and platform usage doubles annually. We’re looking for a CTO who can ensure our engineering organization scales in step with that growth, keeping pace with product demand, platform complexity, and an expanding customer base. /ph3The Role /h3pYou’ll define and lead our technology vision, AI approach, architecture, and engineering strategy. Working closely with the CEO and commercial teams, you’ll ensure our platform supports rapid product innovation, user growth, and enterprise‑grade reliability. /ppYou’ll be joining a team already in motion: a Head of Engineering (covering DevOps, AWS, and delivery planning) and a Head of Product are in place, supported by an engineering team of 5 currently scaling to 8. Your role is to lead and accelerate. /ph3Key Responsibilities /h3h3Technology and Architecture /h3ulliDefine long‑term strategy for our (mobile) SaaS solutions /liliBuild scalable, secure cloud infrastructure for enterprise customers /liliLead decisions on mobile architectures, APIs, and CCaaS integrations /li /ulh3AI‑First Engineering /h3ulliImplement AI‑driven workflows across the development lifecycle: coding, testing, QA, documentation, and DevOps /liliContinuously optimize engineering productivity with AI tooling /liliFoster a data‑driven culture focused on speed, quality, and reliability /li /ulh3Engineering Leadership /h3ulliLead and grow an existing engineering team (currently 5, scaling to 8) alongside a Head of Engineering and Head of Product /liliDefine team structures, development processes, and delivery frameworks /liliDrive best practices in DevOps, CI/CD, reliability, and security /liliMentor engineers and cultivate a culture of innovation and ownership /li /ulh3Product and Commercial Alignment /h3ulliPartner with product and sales teams to support go‑to‑market and integrations /liliEnsure technology enables rapid iteration and enterprise readiness /li /ulh3What We’re Looking For /h3ulli10+ years in software engineering, with significant leadership experience—grown through the engineering ranks /liliHands‑on executor who can still dive into the work when needed /liliForward thinker who can map out where the team and technology need to be in 3‑5 years /liliProven experience scaling SaaS platforms /liliPreferably a strong background in mobile app development (most of our products are mobile‑first) /liliExperience with cloud‑native architectures and AWS /liliComfortable leading in a fast‑moving environment /li /ulh3What We Offer /h3ulliCompetitive salary (payroll or freelance) including benefits and premium company car /liliRemote work (2 days per week in‑office at Vilvoorde) /li /ul /p #J-18808-Ljbffr