Table cellspacing="0" cellpadding="0" no-style="height:100%;width:100%;border-collapse:collapse;" trtd no-style="font-weight:bold;" colspan="2"Description /td /trtrtd colspan="2"pWe are looking for a teamlead for the traffic department. This consists of 3 sections, including Ocean, Truck Air Freight, featuring a team member who handles the first level of escalation for complaints and other issues, ensures the coordination of all operations, and makes decisions within the assigned authority when necessary. /p ul liFirst point of contact in the absence of the supervisor; /li liFirst escalation level within the traffic department regarding collection and delivery orders; /li liDaily coordination and efficient planning of operational and administrative cooperation within traffic, as well as problem-solving; /li liPlanning of Air Freight and Road Freight shipments; /li liCreating dealer vacation schedules and adjusting the loading plan accordingly; /li liRetrieving existing invoices in CRM; /li liChecking all completed documents related to customs procedures and creating manual customs shipments if necessary; /li liMonitoring EWM grievances and incident tickets (Lisa); /li liReviewing and implementing optimizations for existing processes and discussing these with the supervisor. /li /ul /td /tr trtd no-style="font-weight:bold;" colspan="2"Company /td /trtrtd colspan="2"pWhen you join Caterpillar, you#39;re joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don#39;t just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. /p /td /tr trtd no-style="font-weight:bold;" colspan="2"Profile /td /trtrtd colspan="2"ul liGood knowledge of Dutch and English. Knowledge of French is a plus; /li liStrong interpersonal skills. Accuracy with an eye for detail; /li liAbility to work both independently and as part of a team; /li liLiaising with customs services, loading/unloading services, and the supervisor to discuss and resolve issues and implement improvements; /li liKnowledge of IATA and Hazmat, as well as good insight into cost structures and various transport modes; /li liStrong negotiation skills; /li liIT skills: Good knowledge of standard PC software. /li /ul /td /tr trtd no-style="font-weight:bold;" colspan="2"Offer /td /trtrtd colspan="2"pbr / Full-time permanent contract – 2nd shift (2:30 PM – 10:30 PM) – Will be part of a rotation schedule to process Saturday shipments.br / Salary according to your experience + bonus, mealvouches of €9/day, transportaion compensation, insurances, extra holidays /p /td /tr /table