:
1. Reports to Team Lead level or above
2. Issue Pro-forma invoice for shipments from kit vendors to sites.
3. Maintains the Proforma mailbox, sending proforma invoices to the IOR for approval, making any changes required and release to kit vendor for shipment.
4. Maintains courier contact sheets and starter packs for couriers.
5. Responsible for daily interaction with clients/IOR to ensure correct delivery of supply orders to clinical sites.
6. Escalates to Project Manager and/or designee when client/IOR is unresponsive, and study timelines are impacted.
7. Point of contact for issues and questions related to proforma invoices for supply orders, Starter Packs and Courier Contact Sheets.
8. May assist with or participate in:solving courier issues and managing courier operations, sample pickups or deliveries of supplies.Arranging pickups and looking for contingencies when sites are unable to work with the assigned courier.Courier operational meetings and reports to Senior Level/Team Lead/Manager any issue or concern.
9. Supports the Associate Logistics Coordinators.
10. Coordinate the review and action required on custom reports.
11. Supports in the investigation and resolution of Quality Events.
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