IT Support Specialist | European Institution
📍 Brussels, Belgium
🏢 Full-time | 100% On-site
🇪🇺 EU Citizens only
Launch your IT career at the heart of Europe
Are you passionate about technology and helping people solve IT issues? Do you enjoy working in a hands-on environment where no two days are the same?
We're looking for a motivated IT Support Specialist to join the IT support team of a prestigious European Institution based in Brussels.
This is an excellent opportunity to gain valuable experience within an international environment while developing your technical and customer support skills.
Your role
As part of the IT support team, you will help ensure that users have the tools and support they need to work efficiently.
Your responsibilities will include:
🔹 Troubleshooting hardware and software issues
🔹 Installing and configuring laptops, desktops, peripherals and related equipment
🔹 Supporting end users with IT incidents and service requests
🔹 Performing maintenance and updates on IT equipment and applications
🔹 Assisting with workstation setups, cabling and connectivity issues
🔹 Running diagnostics and identifying the root cause of technical problems
🔹 Maintaining accurate technical documentation and configuration records
🔹 Contributing to a secure, reliable and efficient IT environment
What we're looking for
✔ At least 4 years of experience in IT Support, Helpdesk, Desktop Support or a similar role
✔ Good knowledge of:
✔ Strong communication and customer service skills
✔ Ability to work independently and take ownership of issues
✔ Attention to detail and a proactive mindset
✔ Fluent English and French (minimum C1 level)
Nice to have
The following certifications are considered an asset but are not mandatory:
Why join?
🌍 Work within a renowned European Institution
🚀 Develop your technical skills in a professional international environment
🤝 Collaborate with experienced IT professionals
📈 Build valuable experience that will strengthen your future career opportunities
🏛 Contribute to the smooth operation of an organisation with an international impact
Ready for your next challenge?
Apply today and take the next step in your IT career.