In development of Digital, we are looking for a Business Process Analyst to translate business needs into requirements. He/she will make sure that the requirements are captured, challenged and the impact is verified with the different stakeholders in order to have them ready for analysis & development.
The Business Process Analyst will work as part of an Agile Scrum team delivering Digital Solutions and will be responsible for the smooth preparation and implementation of business requests in a digital environment.
Detailled Tasks
• Support the Product Owner of a Digital Scrum Team with roadmap definition & in-take preparation & Impact Analysis with our business;
• Define, challenge and prioritize requirements with business during co-creation phase;
• Filter and prioritize demand from business (including trade-offs during in-take phase, balancing costs and benefits) to best meet the objectives of each department, in the context of overall objectives;
• Support the Business in definition of business cases including benefits and Total Cost of Ownership of the recommended solutions;
• Prepare and deliver a comprehensive & prioritized set of business requirements, business KPIs and business rules;
• Ensure alignment of all stakeholders through a co-creation phase (lead business analysis workshops);
• Contribute, on demand, to the definition of test scenarios;
• Translate business processes into functional requirements;
• Ensure information continuity on business requirements, both functional and non-functional, for the creation of software and application solutions (documentation, knowledge hand-over, etc.)
• Performs functional documentation in Confluence related to the delivered features/US
• Active participation & support the agile way of working with a continuous improvement mindset;
• Works in close collaboration with the business enterprise architect and/or IT enterprise architect to deliver solution models and solution architectures in line with business requirements and to deliver business value
COMPETENCES
* You collect the vision of a retail ambition or problem statement into a clear and structured list of Business Requirements. This will be the strong foundation of a successful project (with or without IT development). This means:
* You formulate the requirements in business case with measurable benefits
* You highlight the main drivers of success by collecting:
* The voice of the business sponsors and main stakeholders
* The voice of the end user
* The voice of the customers
* You offer an understandable view of the process in scope. You design and document with visuals.
* You inspire for changes by providing action oriented recommendations. Your conclusions are strong and factual. They are funded on data, indicators, interviews, workshops, surveys, models and metrics. They are documented in precise and simple language.
* You realize the changes in an agile way. You are the reference for the business requirements and you organize the activities to collect the requirements, prioritize, define the acceptance criteria and respond to the changes (new requirements, new constraints, impediments..). You can initiate a lean project that you will lead and take leads and ownership roles for some deliverables of the project.
* You connect the project and the business. You inform clearly the sponsors about the value delivered and how it progresses in time. You explain the project risks and opportunities and your recommendation. You can use storytelling to share with the end users what the changes mean for them. You encourage feedback and you are not afraid to challenge others.
* You are business expert and the voice of the business in IT projects: You facilitate the communication between the business and IT by organizing workshops and reviews. You are strongly involved in all phases of the development. At every step, from requirement to testing, you ensure the business objectives are realized: you provide impact analysis, requirements; you validate the tests and support the testers.
* You develop yourself, your methods and your tools: you follow the trend in process improvements and operational excellence. You learn and you try ; you try and you learn. You apply and you share
* You are a proactive challenger : you follow the indicators, you see waste in the process, you anticipate changes and search for process improvement opportunities. You think "improvement"
Knowledge and EXPERIENCE
*Experience in Agile / Scrum team
*2-3 years of experience as Business Analyst preferably in an Agile delivery environment
*Analysis tools & technologies
*Strong affinity and understanding of modern Process and Requirement analysis technology solutions (e.g. BPMN, Confluence, user Sotry, ...)
*Affinity with functional domain
*Affinity or analysis experience in Web, Mobile Application and UX in general.