Location: Brussels
Languages: English & French / Dutch
Employment Type: Freelance
Start Date: ASAP
Context of the mission
As a Functional Analyst, you will act as the bridge between business stakeholders and technical teams, ensuring that business needs are accurately translated into functional specifications. You will analyze existing processes, identify areas for improvement, and contribute to the design of digital solutions that enhance communication and centralize information. You will work on an existing traffic management application that is being further developed and improved through phased project delivery.
Key responsibilities
Analysis and design
Work with business stakeholders to understand operational needs, constraints, and objectives
Facilitate workshops, meetings, and interviews to gather input and build consensus
Translate requirements into clear, practical business requirements and functional specifications
Documentation and validation
Document features, user stories, acceptance criteria, and process flows
Document integration specifications (with a strong focus on API integrations) at the required level of detail
Collaborate with architecture, development, and QA teams to ensure requirements are feasible and aligned with system capabilities
Maintain and update requirements documentation throughout the project lifecycle
Project support and collaboration
Collect and document requirements for new features and improvements to the existing application
Ensure that enhancements are consistent with user needs, regulatory requirements, and technical constraints
Participate in bug review processes and support user acceptance testing campaigns
Requirements
Education and experience
Master's degree in business management, information technology, or a related field, or equivalent professional experience
Minimum 2 years of relevant experience as a Functional Analyst, with a proven track record in gathering business requirements and defining functional specifications
Demonstrated experience in traffic management systems, preferably within the railway sector, or in comparable operational environments (e.g. aviation, ports, logistics, utilities)
Proven experience with API integrations is mandatory
Technical skills
Strong analytical and problem-solving abilities with attention to detail
Experience with tools such as Jira, Confluence, or equivalent requirement management tools
Hands-on familiarity with API concepts (REST, SOAP, authentication, error handling) and ability to document API requirements clearly
Knowledge of relational databases (SQL or equivalent) is an asset
Languages
English: mandatory working language within the team
French and/or Dutch: at least one is essential for effective stakeholder communication
Work arrangement: Hybrid model with a requirement to be onsite a minimum of two days per week (currently Tuesday and Thursday), with flexibility as needed for workshops and meetings
Soft skills
Excellent communication skills, with the ability to adapt messaging for both technical and non-technical audiences
Strong facilitation skills for workshops and collaborative sessions
Ability to work independently and take initiative
Stakeholder-oriented, with a collaborative and team-focused approach