Driving lasting impact and building long-term capabilities with our clients is not easy work. You are the kind of person who thrives in a high performance/high reward culture - doing hard things, picking yourself up when you stumble, and having the resilience to try another way forward. In return for your drive, determination, and curiosity, we'll provide the resources, mentorship, and opportunities you need to become a stronger leader faster than you ever thought possible. Your colleagues—at all levels—will invest deeply in your development, just as much as they invest in delivering exceptional results for clients. Every day, you'll receive apprenticeship, coaching, and exposure that will accelerate your growth in ways you won’t find anywhere else. When you join us, you will have: Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey. A voice that matters: From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions, all while upholding our unwavering commitment to ethics and integrity. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes. Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions for our clients. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences. World-class benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family. As a business analyst, you will join a client service team and take ownership of a workstream to solve some of the toughest challenges our clients face. And these aren’t just any clients—they're some of the most influential organizations around, from Fortune 500 giants to innovative startups. We will expect you to go the extra mile, delivering solutions that solve immediate problems and drive long-term change. And we’ll rely on your judgment and integrity to ensure our recommendations are effective and long-lasting. You will take on a role that goes beyond advising. You’ll be at the heart of the action—helping to uncover the true challenges behind a client’s strategy and creating actionable plans that drive real change. Working alongside clients and other Mc Kinsey colleagues, you’ll combine research, analyzing data, interviews, and brainstorming to generate fresh insights and breakthrough solutions. Your commitment to our values will be crucial in earning our clients' trust and delivering results that matter. As you collaborate directly with clients, you’ll help them solve problems, refine strategies, and implement transformations. By equipping them with the tools and knowledge to continue innovating and improving after we’ve left, you’ll ensure the impact of our work endures. In doing so, you’ll uphold Mc Kinsey’s commitment to making a meaningful difference in the industries and communities we serve. Typically, an undergraduate degree with less than 4 years of work experience; Requirements may vary by country or practice. Excellent organization capabilities, including the ability to initiate tasks independently and see them through to completion. Strong communication skills, both verbal and written, in English and local office language(s), with the ability to adjust your style to suit different perspectives and seniority levels. Proficient in rational decision making based on data, facts, and logical reasoning. Ability to create work product-focused materials / outputs, which may include Power Point decks, Excel models, articles, or other written deliverables. Exceptional time management to meet your responsibilities in a complex and largely autonomous work environment. Ability to work or attend meetings outside of traditional business hours or take on projects with limited or no notice at times. Ability to travel to and work in varying environments that may be challenging and/or not accessible (e.g., factories, hospitals, mines).
warning
We are an IFS integrator, providing end-to-end ERP implementation projects and exceptional support services. As strategic business partners, we collaborate with clients across key industries, helping them drive digital transformation.
Our global team of 200+ members brings extensive expertise, including former IFS customers who understand real-world operational challenges and dedicated IFS specialists with deep functional and technical knowledge. Together, we deliver outstanding services to reshape businesses and optimize supply chain operations.
Who We Are Looking For
We are currently seeking a Senior Business Analyst – Supply Chain, a client-facing leadership role responsible for driving complex ERP implementations within supply chain domains (procurement, inventory, logistics, planning, and distribution).
This role requires a strong functional expert who can lead requirement gathering, solution design, and implementation while acting as a key advisor to clients and an escalation point for junior analysts.
If you are passionate about supply chain optimization, ERP transformation, and leading cross-functional collaboration in global projects, we encourage you to apply.
Key Responsibilities
Business Requirements & Client Engagement
• Lead requirement gathering sessions with stakeholders across supply chain functions.
• Analyze business processes (procurement, inventory, warehousing, logistics) to identify improvements and optimization opportunities.
• Translate complex supply chain and technical concepts into clear language for non-technical stakeholders.
• Perform gap analysis between current operations and ERP capabilities, ensuring scalable and efficient solutions.
• Advise clients on best practices aligned with industry standards and digital transformation strategies.
Solution Design, Implementation & Testing
• Lead supply chain module implementation within ERP (IFS or similar).
• Supervise and mentor Business Analysts and Junior Analysts within the domain.
• Collaborate with Project Managers on planning, estimations, and risk mitigation.
• Work closely with development and technical teams to ensure accurate solution delivery.
• Lead design discussions to align system architecture with business objectives.
• Ensure quality assurance testing and validation of supply chain functionalities.
• Support cross-functional alignment with Solution Architects and other domains.
• Deliver user training sessions and create functional documentation to ensure adoption.
Training, Expertise & Continuous Improvement (20%)
• Act as a Subject Matter Expert (SME) in supply chain processes and ERP functionalities.
• Stay up to date with industry trends, including digital supply chain, automation, and best practices.
• Maintain relevant certifications (IFS or equivalent ERP modules).
• Drive continuous improvement initiatives across projects and internal practices.
Must Have
• Bachelor’s degree in Supply Chain, Industrial Engineering, Business, or related field.
• Minimum 5 years of experience in supply chain processes (procurement, logistics, inventory, planning).
• Minimum 3 years in client-facing roles.
• Experience in ERP implementation projects (IFS preferred).
• Strong understanding of supply chain operations across industries such as Manufacturing, Energy, Construction, or Services.
• Fluent in Portuguese and English (Spanish or French is a plus).
• Excellent communication and stakeholder management skills.
• Strong analytical thinking and problem-solving capabilities.
• Experience with project management and collaboration tools.
• Advanced proficiency in Microsoft Office.
• Availability to travel.
• Legally authorized to work in Brazil.
What We Offer
• Competitive salary and benefits package.
• Career growth opportunities with certifications and professional development.
• A collaborative and international work environment.
• Involvement in high-impact global supply chain transformation projects.
Why Hoist?
If you are looking for an opportunity to lead impactful supply chain transformations and grow your career in a dynamic and global environment, Hoist is the place for you.
Join our team and be part of a people-first culture that values collaboration, innovation, and professional growth.
warning
Why join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment.
We are looking for a SAP Business Analyst, who wants to learn and transform their career.
Responsibilities
* Gather, analyze, and document business requirements with stakeholders
* Translate business needs into functional specifications for SAP solutions
* Configure and/or support SAP modules as required (e.g., FI, CO, MM, SD, etc.)
* Identify process improvement opportunities and propose optimized solutions
* Participate in SAP implementation, rollout, and support projects
* Produce functional documentation (FDD, BRD, AS-IS and TO-BE processes)
* Support testing activities (unit, integration, UAT) and ensure quality delivery
* Assist with end-user training and post-go-live support
* Ensure adherence to IT governance and best practices
Requirements
* Bachelor’s degree in Business Administration, Engineering, Information Systems, or related fields
* Previous experience as a Business Analyst or similar role
* Hands-on experience with SAP (one or more modules)
* Strong experience in requirements gathering and documentation
* Familiarity with Agile (Scrum, Kanban) or traditional (Waterfall) methodologies
* Strong analytical and problem-solving skills
* Excellent verbal and written communication skills
* Intermediate to advanced English proficiency (preferred)
>
What do we offer? TCS Benefits in Brazil:
* Health insurance
* Life insurance
* Totalpass
* TCS Cares – free 0800 that provides psychological assistance (24 hrs/day), legal, social and financial assistance to associates
* Partnership with SESC
* Reimbursement of Certifications
* Free TCS Learning Portal – Online courses and live training
* International experience opportunity
* Discount Partnership with Universities and Language Schools
* Bring Your Buddy – By referring people you become eligible to receive a bonus for each hire
* TCS Gems – Recognition for performance
* Xcelerate – Free Mentoring Career Platform
At TATA Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility to build a TCS that respects each person. Our motto is “Inclusion without exception”. Join us and become a TCSer!
warning
Job title: Salesforce Business Analyst – CPQ
Location: LATAM
Duration: 4 Months
We are hiring a Salesforce Business Analyst with strong CPQ expertise to support Salesforce transformation initiatives and Quote-to-Cash processes. The ideal candidate will work closely with business stakeholders and technical teams to gather requirements, define solutions, and support Salesforce CPQ implementations.
Key Responsibilities
* Gather and analyze business requirements
* Create user stories, process flows, and functional documentation
* Support Agile ceremonies, UAT, and release activities
* Work on Salesforce CPQ processes including:
* Product configuration
* Contract renewals & subscriptions
* Collaborate with business users, developers, QA, and architects
* Support user training and post-production activities
Required Skills
Strong experience with:
* Quote-to-Cash lifecycle
Knowledge of:
* Flows
* Reports & Dashboards
* Security & Sharing
* Standard & Custom Objects
* Experience with Agile/Scrum methodologies
* Strong skills in requirement gathering, UAT, process mapping, and stakeholder management
If interested, please apply or reach out for more details.
Top of Form
warning
Job DescriptionWe are looking for a Business Analyst with a strong background in Contact Center operations to join our Contact Center Transformation Program. The successful candidate will collaborate closely with the Product Owner and business stakeholders to define the product vision, roadmap, and delivery structure (charter, backlog, epics, and features). This role will also be responsible for coordinating and supporting the delivery of new features across Contact Center Operations and Technology Enablement. A solid understanding of Genesys Cloud Platform and Microsoft Dynamics 365 is essential to ensure alignment between platform capabilities and business needs. Responsibilities: Collaborate with the Product Owner and business stakeholders to define the project charter, vision, and roadmap Develop, refine, and maintain the product backlog, including epics, features, and user stories Coordinate and support the delivery of new features for Contact Center Operations and Technology Enablement Ensure alignment between business requirements and platform capabilities (Genesys Cloud and Dynamics 365) Act as a bridge between technical teams and business stakeholders, ensuring clear communication and transparency Provide guidance and support to development teams to ensure successful delivery Track and report on project progress, risks, and issues Manage and resolve Service Now tickets, including Level 1 support for contact center agents and leadership within the Genesys Cloud telephony environment Qualifications
3+ years of experience as a Business Analyst or in a similar role Proven expertise in Contact Center environments Hands-on experience with Genesys Cloud Platform and Dynamics 365 Excellent communication and stakeholder management skills Knowledge of regulatory and compliance requirements relevant to the industry Proficient in Microsoft Office and diagramming tools (e.g., Visio, Lucidchart) Strong analytical and problem-solving abilities Ability to manage multiple priorities in a fast-paced environment Bachelor’s degree in Computer Science, Information Technology, or a related field Nice to have: Experience in Contact Center transformation programs Certifications in relevant technologies or methodologies (e.g., Genesys Cloud, Dynamics 365, Agile/Scrum) Experience within the Banking or Financial Services industry Additional InformationWe offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset : reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. *Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.
warning
Fraud Deflect helps businesses make better decisions around fraud, chargebacks, disputes, alerts, and operational performance. We work with high-volume operational data and need clear, trusted reporting that helps teams move quickly and make better decisions.
About the Role
We are looking for a BI Analyst to own and improve business reporting across fraud, chargebacks, alerts, merchant performance, and operations. This role is focused on dashboards, KPI tracking, reporting consistency, metric definitions, and turning business questions into clear, actionable insights.
You will work closely with leadership, operations, product, and engineering to make data easier to understand, easier to trust, and more useful in day-to-day decision-making.
Responsibilities
* Own dashboards, recurring reports, and KPI tracking across core business areas
* Build and maintain reporting that gives teams clear visibility into fraud, chargebacks, disputes, alerts, and operational performance
* Write and optimize SQL for reporting, analysis, and data validation
* Define, document, and improve business metrics so teams are working from consistent numbers
* Analyze trends, anomalies, and performance changes across key datasets
* Partner with stakeholders to translate business questions into practical reporting and analysis
* Improve the usability, accuracy, and trustworthiness of existing reports and dashboards
* Identify reporting gaps, data inconsistencies, and metric definition issues
* Create clear visualizations and present findings in a business-friendly way
* Support self-service reporting and help teams use data more effectively
Requirements
* Experience building and maintaining dashboards and recurring business reporting
* Strong analytical thinking and problem-solving skills
* Ability to translate ambiguous business questions into clear metrics, reporting, and analysis
* Experience working with production data and validating reporting accuracy
* Strong communication skills with both technical and non-technical stakeholders
* Experience defining and maintaining KPIs or business metrics
* Comfortable working in a remote environment
* Able to pass a background check
Preferred
* Experience with fraud, payments, chargebacks, disputes, risk, or other operational data
* Experience with BI and visualization tools
* Experience working with large datasets in a business reporting environment
* Experience with AWS-based data environments
* Basic Python skills for ad hoc analysis or validation
* Experience with ClickHouse or similar analytical databases
* Familiarity with data warehouse or reporting-layer concepts
How to Apply
Please send your resume in English.
warning
warning
Teachable is trusted by creator-educators around the world to grow their impact and income. From online courses and communities to memberships and downloads, Teachable's digital learning products help creator-educators drive meaningful connection and sustainable revenue. With industry-best ecommerce tools, easily toggled on directly within the platform, creators can confidently maximize their earnings, while getting paid directly by their audience. Teachable's unmatched focus on the student learning experience also ensures creators can make a positive and influential impact on their communities—entirely on their own terms. Today, tens of thousands of creator-educators use Teachable to share their knowledge, reaching millions of students around the world. To learn more, visit teachable.com.
Are you ready to join a dynamic, cross-cultural team at an exciting turning point in our company’s journey? Now part of the global Hotmart Company portfolio, whose platforms have helped creators earn more than $10 billion, Teachable continues to take the creator economy by storm as a true industry leader. Together, Teachable and Hotmart are delivering market-leading products that prioritize creator control and flexibility, alongside meaningful partnership and support from our team. If you have big ideas, relish the chance to challenge convention, and deeply believe in the power of creators to shape the future, we want you on our team!
Your Mission
We are seeking a highly analytical and strategic Customer Success Operations Sr Analyst to strengthen our Customer Success strategy and accelerate our go-to-market engine in a rapidly growing SaaS company. You will partner with CS, Finance, Product, Marketing, and Data teams to design scalable processes, implement effective incentives and structures, and ensure execution aligns with business priorities. This is a high-impact role with strong visibility and influence across the organization.
Key Responsibilities:
* Partner with CS and executive leadership to define the go-to-market strategy—including segmentation, sales motions, and revenue growth priorities.
* Design and continuously refine quota-setting frameworks, territory models, and headcount planning to enable scalable growth.
* Develop compensation strategies and incentive structures that drive exceptional performance while aligning with company objectives.
* Build and manage strategic dashboards and frameworks to monitor CS productivity, NRR, Excel/Google Sheets as needed.
* Translate business questions into analytical projects, delivering actionable insights to guide product focus, market entry, and commercial efficiency.
* Drive operational rigor through annual/quarterly planning cycles, cross-functional alignment, and performance reviews.
* Identify and implement process improvements across tools, data flows, and CRM workflows (HubSpot) to enhance efficiency at scale.
Requirements:
* 3–4 years of experience in Customer Success Operations or Business Operations, preferably within a SaaS or technology company.
* Strong proficiency in Excel/Sheets and CRM tools (HubSpot knowledge is a plus)
* Solid understanding of SaaS metrics and revenue motions (new business, upsell, retention).
* Excellent communication skills in English (both written and verbal).
* Proven ability to collaborate cross-functionally and independently lead complex initiatives.
* Comfortable presenting insights and recommendations to senior leadership.
* Bachelor’s degree in Engineering, Economics, Business, or a related field.
Why Join Us?
* Opportunity to work in a high-growth SaaS environment with global exposure.
* Direct impact on go-to-market strategy and revenue growth.
* Collaborative, data-driven, and entrepreneurial culture.
* Competitive compensation and benefits package.
* This is a role based in Brazil, and you’ll collaborate closely with teams across the U.S. and Brazil.
Your work will follow Brasilia Standard Time (BRT), and you’ll be hired as a CLT contract employee with compensation in BRL.
warning
warning
Toluna is the global research and insights leader that enables businesses to make smarter, data-driven decisions—faster. For 26 years, we have partnered with the world’s leading brands, delivering transformative impact through our advanced technology platform, comprehensive solution portfolio, expansive global first-party panel, and world-class team of leading research experts. Since 2019, we’ve made significant investments in artificial intelligence to enhance automation, accelerate insight delivery, and unlock deeper understanding at scale. With 40+ offices worldwide, Toluna operates in 70+ countries, redefining the future of insights. Learn
Introduction:
We are seeking a Senior Data Analyst to join our global advanced analytics team. In this role, you’ll lead the design and execution of advanced analytical solutions that inform strategic decision-making for our clients. You’ll leverage your deep technical expertise and market research experience to drive innovation, mentor junior analysts, and deliver impactful, data-driven recommendations.
This is an exciting opportunity for a passionate analytics professional who thrives at the intersection of data science, business strategy, and storytelling, with growing expectations around applied AI and intelligent automation.
Responsibilities:
* Lead the design and implementation of advanced analytical frameworks to address complex business challenges across a variety of industries.
* Partner with internal teams and clients to translate business objectives into analytical solutions, ensuring alignment with strategic priorities.
* Design, build, and maintain practical analytics-facing AI-enabled solutions such as analytical agents, automated insights generation, or decision support tools using large language models or similar technologies.
* Evaluate where AI can responsibly augment analytical work, including data preparation, model development, quality checks, insight synthesis, and delivery, while maintaining methodological rigor.
* Partner with engineering, analytics, or product teams to operationalize AI-driven analytics in repeatable and scalable ways.
* Deliver high-impact storytelling and visualization, distilling complex analyses into clear narratives that influence senior stakeholders.
* Act as a trusted consultant, providing analytic guidance and thought leadership on market research methodologies, data interpretation, and advanced modeling.
* Mentor and support junior analysts, reviewing outputs, sharing best practices, and fostering a culture of learning and quality.
* Champion automation, standardization, and innovation, identifying opportunities to optimize workflows and analytical efficiency.
* Stay current on emerging tools, data science techniques, and market trends to continuously enhance Toluna’s analytics capabilities.
Your profile:
* 5+ years of professional experience in data analytics, advanced analytics, or market research roles.
* Bachelor’s or master's degree in data science, statistics, economics, computer science, or a related field.
* Advanced proficiency in Python, R, SQL, SPSS and/or Sawtooth
* Strong command of statistical modeling, segmentation, predictive analytics, and experimental design.
* Proven ability to lead analytical projects from scoping to delivery, including stakeholder management and quality assurance.
* Excellent communication and storytelling skills, able to translate complex data findings into business implications.
* Hands-on experience applying AI or machine learning in real-world analytics contexts, beyond academic or purely experimental work.
* Familiarity with large language models and their practical use in analytics workflows, such as building or supervising AI agents, prompt-driven analysis, or automated insight generation.
* Strong judgment around model quality, bias, explainability, and appropriate use of AI in client-facing analytical work.
* Ability to clearly explain AI-driven approaches and limitations to non-technical stakeholders in plain business language.
* Experience mentoring or leading junior analysts or cross-functional workstreams.
* Must be fluent in English, with additional languages being a plus.
**Please submit your CV in English.
Our Values:
* A cting with Ownership- Demonstrating individual accountability
* B ringing a forward mindset- Being action-oriented, bold and entrepreneurial
* C ollaborating with Curiosity- Exhibiting teamwork through togetherness
* D iscussing openly, committing jointly- Sharing your views openly
* E mbracing empathy- Being egoless & caring
What we offer:
At Toluna, we’re all about creating a welcoming, diverse workplace where everyone can thrive. We offer competitive pay, great benefits, and plenty of opportunities to grow within our global team. Inclusion and respect are at the heart of what we do. Our community connects over 72 million people across 70 countries. If you’re passionate about making an impact, we’d love to have you on board.
Other Benefits: Healthcare, dental care, life insurance, a meal voucher, a transportation voucher, and a language class subsidy.
Join our global team. We welcome big thinking and reward great work.
warning
#J-18808-Ljbffr