Business Analyst (Process Integration – Logistics) – Freelance
We are seeking a Senior Business Analyst to join one of our customers in the logistics and port operations sector for a long-term freelance mission. The consultant will lead a critical initiative to define and align core business processes across several semi-autonomous business entities that currently operate in silos.
The role involves end-to-end process analysis, stakeholder engagement, and the design of integrated workflows to improve collaboration, data consistency, and operational efficiency. This is a highly strategic role, contributing directly to the transformation of the customer’s cross-entity operations and laying the groundwork for future digitalisation and automation projects.
The selected consultant will work closely with senior business leaders, operational teams, and IT counterparts in a hybrid setup.
Responsibilities
* Analyse and document current business processes across multiple legal and operational entities
* Identify process gaps, overlaps, and opportunities for harmonisation and integration
* Facilitate workshops and working groups with cross-functional stakeholders
* Design and validate target state processes and operational models
* Define governance structures, process ownership, and change roadmaps
* Collaborate with architects and solution designers to ensure alignment with IT strategy
* Support change management and internal communication around process transformation
* Track adoption, usage, and performance of implemented processes
Profile
* 7+ years of experience as a Business Analyst with a strong focus on process design and integration
* Experience working in large, decentralised organisations or with federated business models
* Strong workshop facilitation and stakeholder management skills
* Proficient in process modelling and documentation tools (e.g. BPMN, Visio, ARIS)
* Background in logistics, transportation, or industrial operations is highly valued
* Experience with ERP, WMS, or port logistics systems is a plus
* Fluent in English; Dutch is a strong advantage but not mandatory
Additional Details:
SENIORITY: Senior
START DATE: ASAP
DURATION: 12 months (extension possible)
CONTRACT: Freelance
LOCATION: Hybrid
HOURS PER WEEK: 40
LANGUAGES: English (Dutch is a bonus)