All Job Posting Locations:
Beerse, Antwerp, Belgium; Cork, Ireland; Schaffhausen, Switzerland; additional locations in North America: Raritan or Titusville, NJ; Horsham, Malvern, Springhouse, PA.
Position Summary
The Director, Business Process Quality will lead program governance and cross‑functional alignment within the IM Transcend initiative, a multi‑year global business transformation program focused on modernizing end‑to‑end Supply Chain digital capabilities.
Responsibilities
* Program Operating Model Implementation – support the establishment and rollout of standardized program methodologies, tools, templates and governance structures across deployments.
* Integrated Planning & Execution Support – collaborate with program leads to develop and maintain integrated project plans, schedules and deliverables across functional domains.
* Program Health Monitoring – track and report on program milestones, financials and resource utilization; identify risks and recommend mitigation strategies.
* Cross‑Program Coordination – manage interdependencies and conflicts across workstreams; facilitate cadence and controls for alignment and timely issue resolution.
* Workstream Leadership – lead or co‑lead central workstreams such as functional deep dives for Quality processes; drive consistency and best practices across deployments.
* Stakeholder Engagement – prepare and deliver program updates and presentations for senior stakeholders; ensure transparency and alignment on program status and priorities.
* Quality Strategy Support – contribute to the development and execution of the Quality Management Strategy for the Transcend Program; ensure compliance with GxP and validation requirements.
Qualifications
Education: Minimum of a Bachelor’s degree; Master’s or advanced degree preferred.
Required Experience & Skills
* 10‑12 years of relevant experience in the pharmaceutical industry.
* Experience managing large‑scale, complex projects at process, platform and execution levels.
* Supply Chain Quality experience with Quality processes.
* Familiarity with Quality Management Systems (QMS) and related platforms.
* Demonstrated leadership and interpersonal skills, including engagement and influence of senior stakeholders, strong relationship building, change leadership in matrixed environments, inclusive leadership and ability to embrace generational diversity.
* Excellent written and verbal communication skills.
Preferred Experience & Skills
* Experience working with external alliances or strategic partnerships.
* Business acumen and strategic thinking.
* Understanding of digital transformation and data science trends.
* Strong understanding of GxP and Computerized System Validation requirements.
Other Considerations
This position may require up to 15% domestic and international travel.
Compensation
Pay Range: €119,200.00 – €204,355.00.
Benefits
In addition to base pay, we offer an annual bonus at target, vacation days, parental leave for a minimum of 12 weeks, bereavement leave, caregiver leave, volunteer leave, well‑being reimbursement, programs for financial, physical and mental health, service anniversary and recognition awards, and various insurance plans. Amounts and actual benefits may vary by location and are subject to change.
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
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