Freelancer Business Analyst
Standort: Mechelen, Belgien (Hybrid, 2 Tage vor Ort)
Start Date: As soon as possible
Contract Type: Freelance, 6 months
About the Role: You will join the commercial team responsible for e-commerce and digital marketing in the Residential and SOHO markets. As a Business Analyst, you will play a key role in launching a new webshop: gathering and documenting requirements, ensuring they meet both business goals and customer needs, and acting as the link between business and IT.
Key Responsibilities:
Gather, analyze, and document business requirements for the new webshop
Translate business needs into clear, actionable requirements for IT
Collaborate with stakeholders from Digital Marketing and IT to prioritize requirements
Monitor the IT development process and ensure deliverables meet quality standards
Support testing and validation of webshop functionalities
Proactively identify risks, issues, and improvement opportunities
Report on progress, challenges, and outcomes to relevant stakeholders
Your Profile:
Proven experience as a Business Analyst, ideally in digital, e-commerce, or telecom environments
Strong analytical and problem-solving skills
Experience with tools such as Figma (UX/UI), Adobe Experience Manager (AEM), Confluence, and Jira
Knowledge of BSS systems (Netcracker) and ERP systems (Fusion) is a plus
Experience working in cross-functional teams and managing multiple stakeholders
Excellent communication skills in Dutch and English
Proactive, performance-driven, and able to manage multiple priorities in a dynamic environment