Description de l'entreprise
iStorm is different and above all a human adventure. Founded in 2009 during the financial crisis, we understand that people's perception of happiness has changed. It's no longer just about profitability, key performance indicators or return on investment. People long for employers with real values and long term vision. At iStorm we ambition to bring these people together to create real happiness at work.
Description de la fonction
Organisation and department description
the company is a consultancy company with 50 employees, they are looking for an " Infra Operations Manager
Job description
- Responsible for the IT Managed Services & project delivery division within a trusted customer base for Belgium mid-market (300-3000 employees),
- Responsible for Change management, quality assurance, performance and continuity of IT services,
- Preparing, participating and in charge of the IT Change Advisory Board (CAB) of both internal and main customer
- Participate in Implementing & managing IT Governance,
- Manage a team of 10 system Engineers
- Customer management : spotting opportunities at customer and insure company address them
Other tasks you will be involved in:
- Providing leadership to team leads, SLM(s) & project manager(s) and system engineers
- Participate in people performance management and helping define development plans
- Participate in hiring process, in charge of new hire technical assessment.
Profile
- 5 to 10 years work experience as a system engineer
- In-depth technical knowledge on IT infrastructure & Operations: hosting (cloud / On-Prem), networking, security and modern workplace,
- Knowledgeable on ITSM / ITIL operational phase: Incident management, problem management, change management, capacity management, availability management, service fulfilment, service catalogue, release management
- Knowledgeable on managing an ICT Service Desk
- Experienced with vendor and supplier management
- Experience in working with offshore technical team
Required soft skills:
- Fluent in Dutch, French, and English
- Professional presentation skillset,
- stakeholder management,
- Excellent communication skills
- International / diversity mindset,
- Attentive to future growth of the team and technology changes
- Analytical approach,
- People management skills
- Passion for IT
- Staying ahead of the curve on technical evolutions within the infrastructure market company is providing services upon,
Offer
Besides a permanent contract, a competitive salary and extra-benefits, we offer you a dynamic work environment with smart colleagues in a fast-growing company and clients with exciting challenges. Our management team encourages individual growth and will give you the opportunity to be yourself and to develop yourself
Compétences linguistiques
-
Anglais (atout)
- Comprendre : Expérimenté - (C1)
- Écrire : Expérimenté - (C1)
- Lire : Expérimenté - (C1)
- Parler : Expérimenté - (C1)
-
Français (atout)
- Comprendre : Expérimenté - (C1)
- Écrire : Expérimenté - (C1)
- Lire : Expérimenté - (C1)
- Parler : Expérimenté - (C1)
-
Néérlandais (atout)
- Comprendre : Expérimenté - (C1)
- Écrire : Expérimenté - (C1)
- Lire : Expérimenté - (C1)
- Parler : Expérimenté - (C1)