Sales Consultant
The role of a Sales Consultant involves serving as the primary point of contact for customers within the sales process, specifically for the BeNeLux region. Key responsibilities include providing product consultation, processing orders, handling customer complaints, and managing customer data.
Furthermore, this position requires collaboration with the field sales team to foster customer inspiration, acquire new customers, and maintain long-term relationships. Additionally, it entails researching projects, calculating quotations, and supporting the implementation of construction projects. To ensure accurate documentation, maintaining up-to-date data in CRM/SAP systems is crucial.
In order to excel in this role, candidates should possess strong technical understanding, excellent communication skills, and be solution-focused. Fluency in Dutch/Flemish and French, as well as good English skills, are essential. Experience working with MS Office, SAP, and CRM systems is also required. A high level of service orientation, hands-on mentality, and structured work approach are valuable assets.
This position offers numerous benefits, including flexible working hours, a laptop, and company phone. The company provides a secure workplace, professional development opportunities, organisational freedom, and employee discounts. Moreover, it prioritises sustainability and embeds environmentally-friendly practices into its operations.
The ideal candidate will have completed a commercial apprenticeship or equivalent qualification and have experience in customer service, preferably in a manufacturing company. They will be able to adapt to changing circumstances, demonstrate empathy, and exhibit a high level of professionalism.
This role presents an exciting opportunity for individuals who value independence, teamwork, and continuous learning. By joining this dynamic team, candidates can develop their skills, expand their knowledge, and contribute to a company that values innovation and growth.
With a focus on delivering exceptional customer experiences, this Sales Consultant will play a vital role in driving business success. If you are a motivated and results-driven individual with a passion for sales and customer satisfaction, this could be the perfect opportunity for you.