Operations Coordinator Role
Are you a detail-oriented team-player looking for a challenging opportunity? We're seeking an experienced Operations Coordinator to support our Risk & Compliance department's strategic initiatives, governance, communications, and operational efficiency.
Key Responsibilities:
• Develop and deliver internal communication strategies, including newsletters, updates, and intranet content.
• Manage the department's intranet and Teams community, ensuring up-to-date content and active engagement.
• Coordinate virtual events, awareness campaigns, and training sessions to strengthen team culture.
• Serve as a point of contact for stakeholder queries and internal communications.
Operations, Governance & Knowledge Management:
• Support committee meetings through planning, documentation, and follow-up on action items.
• Maintain and update departmental policies, guidance documents, and regulatory materials.
• Oversee document management, ensuring version control, accessibility, and compliance with retention policies.
• Curate and distribute knowledge-sharing resources such as training guides and policy updates.
• Drive operational improvements and best practices to support effective governance.
Administrative & Interim Support:
• Manage team mailboxes and respond to external network enquiries.
• Coordinate meetings, schedules, travel arrangements, and expense processing.
• Ensure accuracy of intranet resources, forms, and templates through regular updates.
• Provide general support to the central operations team across various administrative and technical tasks.
Requirements:
• Relevant bachelor degree and/or experience in operations coordination, risk and compliance, project management, or a similar role of at least 4 years.
• Strong organizational and project management skills, with the ability to manage multiple priorities.
• Excellent written and verbal communication skills, with experience in drafting reports and business communications.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Teams, SharePoint) and other collaboration tools.
• Detail-oriented team-player with a focus on achieving excellent results through being accurate, efficient and responsible.
• Positive 'can do' attitude, easy-going and good sense of humour.
• Ability to work independently as well as effectively in an international team.