The role involves working closely with project teams, business stakeholders, and external vendors to ensure a smooth transition, system optimization, and effective user adoption. It gives an exciting opportunity to be involved in an ERP implementation right from the start. Our client is specialised in a specific FMCG domain. It's an international company, with more than 40 sub-enterprises but that still keeps a transparent and family mindset and approach. Pre-Implementation Phase: Requirement Gathering: Collaborate with business teams to understand workflows, pain points, and data structures to support ERP system configuration. Vendor Collaboration: Assist in liaising with ERP vendor(s) and implementation partner(s) to ensure system setup aligns with business needs. System Testing: Participate in system testing, including UAT (User Acceptance Testing), to identify potential issues before deployment. Data Preparation: Support data collection, cleansing, and migration efforts to ensure accuracy and completeness. Training Preparation: Help develop user training materials and readiness programs ahead of deployment. Change Management Support: Assist in communicating system changes and guiding teams through process adjustments. Post-Implementation Phase: User Support: Serve as a first point of contact for end-user issues, troubleshooting, and guidance. System Optimization: Identify and suggest improvements to configurations and workflows based on user feedback and business needs. Ongoing Training: Deliver refresher training and support new hires in learning the system. Performance Monitoring: Help monitor ERP system performance, escalate technical issues, and collaborate with the IT team or vendors for resolution. Reporting: Assist in setting up standard and custom reports to ensure stakeholders have access to necessary data insights. Education: Bachelor's degree in IT, Business, or a related field (or equivalent work experience). Experience & Technical Skills: At least 2 years in ERP support, administration, or a similar role. Experience with ERP platforms like SAP, Oracle NetSuite, Microsoft Dynamics, Odoo, or similar systems. Understanding of ERP modules such as finance, supply chain, manufacturing, and sales. Familiarity with SQL, basic scripting, and system integration concepts is a plus. Must be fluent in English any other language is a plus. Soft Skills: Strong analytical and critical thinking skills. Excellent communication and interpersonal abilities to work with technical and non-technical users. Ability to manage multiple tasks and prioritize effectively. Certifications: ERP-related certifications (e.g., SAP Certified Application Associate, Microsoft Dynamics Certification) are a plus. What we offer The chance to be part of an ERP implementation project right from the start The chance to experience an End to End ERP The opportunity to contribute to the development of the company in a growing & exciting industry A challenging job with room for growth and development An attractive salary complemented by extra-legal benefits such as a company car, group and health insurance, meal vouchers, ... Migration, On-Going Training, Administration, Platforms, ODOO, Communication, System performance, Business, Change Management, Manufacturing, Data structure, Critical thinking, Multi Tasking, Finance, Supply chain, Training Support, SAP, ERP Support, Training, Sales, Microsoft Dynamics, Optimization, VOS, Oracle NetSuite, SQL, Software Testing, User Support, Reporting, Configuration, Liasion duties, Adjustment, Communication, Data Preparation, Data acquisition, Implementation, Vendors, System integration, Failure Analysis