Job Ref: INT24244
Branch: Residence Inn, Ghent
Location: Residence Inn, Ghent Akkerhage
Salary/Benefits: A supportive internship with guidance, modern systems, a warm team, guest interaction, €750 monthly allowance
Contract type: Fixed Term
Hours: Full Time
Shift pattern: Flexible shifts: early shift (7:00 – 15:00), late shift (15:00 – 23:00), mid-shift (9:00 – 17:00), occasional night shifts
Hours per week: 38
Posted date: 13/11/2025
Closing date: 02/07/2026
About the internship
As a Front Office Management Intern, you will be the first point of contact for our guests. You will contribute to a smooth check-in, check-out, and overall reception flow. At the same time, you will gain insight into the broader hotel operations, from reservations to guest relations. You will be actively involved both in daily operations and behind the scenes.
What will you do?
* Welcome guests with a professional and warm attitude
* Perform check-ins and check-outs
* Manage telephone, email, and overall guest communication
* Support in handling reservations
* Assist in resolving complaints or practical questions
* Update guest profiles and process payments
* Contribute to guest satisfaction and loyalty (Marriott Bonvoy)
* Support the Front Office Supervisor and Operations Manager
Who are we looking for?
* You are currently studying Hotel Management, Hospitality, or Tourism
* You are communicative, guest-oriented, and strong in administration
* You are fluent in Dutch and English
* You are eager to learn, professional, and stress-resistant
* You have a well-groomed appearance and a natural flair
What do we offer you?
* A valuable internship at the reception of an international hotel brand
* Monthly internship allowance of €750
* Guidance from an experienced Front Office team
* A varied workday with plenty of guest interaction
* The opportunity to work with modern systems
* A warm working environment with room for personal growth
About Residence Inn by Marriott Ghent
Residence Inn by Marriott Ghent is a unique long-stay hotel where guests can feel at home, whether for a short or extended stay. With an enthusiastic team and the warm Marriott service, we aim to provide every guest with a personal and unforgettable experience.
Accessibility
Our location is easily accessible, wherever you're coming from. Residence Inn is located at Akkerhage 2A, 9000 Ghent, near exit 9 (U.Z. Gent) on the E17. Cyclists, e-scooter riders, or speed pedelec users can reach us via safe and well-maintained bike paths with on-site bike parking. Public transport also brings you to our doorstep, with tram and bus stops within walking distance and convenient De Lijn connections.
Interested? Apply now
Click the 'Apply now' button. You'll be redirected to the job posting on our English-language job site, Aimbridge Hospitality.
Do we see a match? Then you'll hear from us soon for an introductory interview.
Everyone welcome
At Residence Inn, we believe in the power of diversity. Whoever you are, wherever you come from – if you're excited about this role, we encourage you to apply. We warmly welcome your unique perspective and experience.
Welcome to the Residence Inn aparthotel in Ghent, Belgium.
Set a pace that suits you at Residence Inn by Marriott Ghent, your aparthotel in Ghent. Whether you are staying in Ghent for a few days, a few weeks or a few months your daily routine matters. Each of our spacious apartment suites include all the traditional hotel amenities, however, have the benefit of a fully equipped kitchen giving you flexibility to cook your own favourite dishes whenever you like. Our guest services team offer a complimentary grocery delivery service. Start every morning with a complimentary breakfast buffet and meet fellow guests and staff during Happy Hour at The White Rabbit bar and restaurant in the lobby. The Residence Inn is conveniently located outside of the low emission zone and therefore accessible for all cars and vehicles. We are a pet friendly hotel, dogs and other small pets are very welcome to accompany you to Ghen