Job description
Join our team in Leuven and embark on a rewarding journey at the forefront of laboratory technology. As a Field Service Engineer, you will play a key role in supporting innovation and ensuring the optimal performance of high-tech laboratory equipment for our clients. You will be part of a collaborative, multicultural environment where your curiosity and drive to deliver outstanding service will be valued and developed. This is an exciting opportunity to grow your expertise, interact with diverse teams, and make a real impact on customer satisfaction.
Your missions
* Install, maintain, and repair advanced laboratory equipment for leading clients
* Ensure and maximize customer satisfaction across a wide range of analysers and systems
* Guarantee that all systems, analysers, and component products meet manufacturer specifications
* Optimize the operation of assigned systems and analysers within one or more product lines
* Carry out routine maintenance instrument work and gain hands-on experience alongside senior Field Service Engineers (1-3 months)
* Visit customers and provide on-site support with senior colleagues (1-3 months)
* Update maintenance data accurately and promptly in line with service SOP requirements (3-6 months)
* Support the Central Planning department by managing spare parts stock efficiently (3-6 months)
* Independently complete preventive maintenance and basic troubleshooting, becoming a trusted technical partner for our clients (6-24 months)
Your profile
* Academic background: Bachelor or Master degree in electrical engineering, mechanical engineering, industrial software engineering, or technical medical laboratory
* Experience with installation, maintenance, and repair of laboratory equipment
* Fluent Dutch, French, and English
* Experience with maintenance data management and spare parts stock management
* Experience with preventive maintenance and troubleshooting
* You have a curiosity and adaptability for meeting new people and exploring new environments
* You are devoted, flexible, meticulous, service-minded, and mindful of keeping deadlines
* You are a team player with a good sense of humor, sociable and outgoing
* You have a strong desire to learn, grow, and deliver exceptional customer satisfaction
What we offer
* Rapid growth: Amaris has doubled its workforce in Belgium within two years, creating numerous opportunities for team members to grow.
* Prestigious projects: Candidates collaborate with renowned clients in the pharmaceutical, biotechnology, and European institutional sectors on impactful assignments.
* International environment: An agile and dynamic structure fosters intrapreneurship and meritocracy, with international experience at the heart of Europe.
Amaris Consulting is proud to be an equal-opportunity workplace. We are committed to promoting diversity within the workforce and creating an inclusive working environment. For this purpose, we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics.