DescriptionpWe are looking for a teamlead for the traffic department. This consists of 3 sections, including Ocean, Truck Air Freight, featuring a team member who handles the first level of escalation for complaints and other issues, ensures the coordination of all operations, and makes decisions within the assigned authority when necessary. /pbrAre you the right candidate for this opportunity Make sure to read the full description below.brullibr/li liFirst point of contact in the absence of the supervisor;br/li liFirst escalation level within the traffic department regarding collection and delivery orders;br/li liDaily coordination and efficient planning of operational and administrative cooperation within traffic, as well as problem-solving;br/li liPlanning of Air Freight and Road Freight shipments;br/li liCreating dealer vacation schedules and adjusting the loading plan accordingly;br/li liRetrieving existing invoices in CRM;br/li liChecking all completed documents related to customs procedures and creating manual customs shipments if necessary;br/li liMonitoring EWM grievances and incident tickets (Lisa);br/li liReviewing and implementing optimizations for existing processes and discussing these with the supervisor.br/li /ul CompanypWhen you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. /p Profileullibr/li liGood knowledge of Dutch and English. Knowledge of French is a plus;br/li liStrong interpersonal skills. Accuracy with an eye for detail;br/li liAbility to work both independently and as part of a team;br/li liLiaising with customs services, loading/unloading services, and the supervisor to discuss and resolve issues and implement improvements;br/li liKnowledge of IATA and Hazmat, as well as good insight into cost structures and various transport modes;br/li liStrong negotiation skills;br/li liIT skills: Good knowledge of standard PC software. xirbnpk br/li /ul OfferpbrFull-time permanent contract – 2nd shift (2:30 PM – 10:30 PM) – Will be part of a rotation schedule to process Saturday shipments.brSalary according to your experience + bonus, mealvouches of €9/day, transportaion compensation, insurances, extra holidays /p