Join GXO Logistics as Key Account Manager ZellikLocation: Zellik | Sector: Logistics & Supply Chain | Languages: Dutch & English (French is a plus)Are you a relationship-builder with a passion for customer success and strategic account growth? As an Key Account Manager at GXO Logistics Zellik, you'll be the trusted link between our operations and our valued customers. You’ll manage key client relationships, identify growth opportunities, and work closely with our Business Units to ensure seamless service delivery in a complex and fast-moving logistics environment.Note: for this role we need someone with solid background in Warehousing and LogisticsYour Role: Make a Real ImpactCollaborate with Business Units to conduct SWOT analyses and develop strategic account plans with clear objectives and timelines.Lead and support QBRs, SBRs, and MBRs to review performance, address challenges, and identify improvement opportunities.Monitor and track KPIs to assess account health, working closely with BUs to address deviations and drive performance.Support continuous improvement initiatives to enhance processes, workflows, and customer experiences.Identify and pursue growth opportunities within accounts, delivering innovative and value-added solutions.Organize and participate in quarterly account meetings and customer events to strengthen relationships and gather feedback.Oversee contract renewals and negotiations, ensuring alignment with customer expectations and company objectives.Provide support to Business Units for required communication during the renewal process and other commercial-related topics.Maintain accurate CRM records and ensure effective communication with Business Units and stakeholders.Represent GXO’s values and policies, contribute to a culture of safety and development, and support environmental responsibility.What you BringProven experience in strategic account management or strong customer relations within a warehousing or logistics environment, ideally groceries or frozen food site environment.History of managing multiple large/smalls accounts with a consultative and proactive approach.Experience in preparing and leading Negotiations, MBRs, QBRs, and SBRs.A calm, solution-driven mindset with a clear focus on continuous improvement.Fluent in Dutch and English (French is a strong asset).A valid driver’s license – you’ll need to be mobile.Why GXO Logistics?At GXO, we deliver advanced supply chain solutions to some of the world’s most successful companies in sectors like e-commerce, food & retail, and industry. With over 30 sites in the BeNe region and headquarters in Eindhoven (NL), we combine scale with flexibility, innovation, and a human approach.Our culture is dynamic, open, and international. We believe in giving people the freedom to shape their own success and actively support their growth with development tools, new challenges, and inspiring colleagues.What We Offer YouCompetitive salary, bonus plan, company car, and other benefits.A new opportunity to grow your career, supported by training and a clear success path.Involvement in exciting projects and strategic initiatives across the organization.A chance to work in a multi-cultural, entrepreneurial, and informal company culture.Want a Preview? Watch our story: https://www.youtube.com/watch?v=3P7NC8gl3bg Visit: www.GXO.comReady to Apply?Click the button below to submit your CV.For more information, contact Debbie Haywood, Corporate Recruiter: debbie.haywood@GXO.comPlease note: Acquisition based on this vacancy is not appreciated.#LI-DH1GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.