Obelis is currently working for an IT helpdesk Support intern for our IT Department
Company profile: Obelis s.a. is a quality driven, service-oriented company, with over 30 years of experience in EU Regulations. Providing consultancies on medical devices, cosmetics and other consumer goods - we believe in making manufacturers better through compliance and making safe products available on the market.
Our Vision: “We create compliance for safer markets.”
Our Mission: “To be the consultant of choice, by shaping the compliance industry and providing the most effective compliance process.”
Your role and key responsibilities will be
1.Provide professional and smooth external/internal client service at the highest level.
2.Support the day-to-day activities associated with the IT Department at the highest level:
* Execute new projects according to the change management process
* Execute service requests through the Ticket Management system
* Execute department logs and regularly maintain and update
* Execute and prepare meeting rooms for company events
* Support Information Systems delivery, users and security
* Ad hoc IT related tasks, projects & troubleshooting
* React and intervene to off-business hours alarms
3. Support the implementation of ITIL and ISO standards.
4. Provide ah-hoc assistance to the DPM/Department Manager
5. Represent Obelis and its interests at external events.
Requirements
- Bachelor or Master degree preferably in Computer science/Informatics/IT engineering or similar discipline.
- Professional experience in IT Helpdesk is an asset.
- Fluency in English (written & oral); Any other languages are always a plus;
- Knowledge/experience in ITIL environment
- Knowledge of Operating systems: Windows 10 & Server 2016/2019.
- Knowledge of Network/Security: TCP/IP, Network topology, IP telephony, VOIP, Active Directory and domain network services
- Your are a fantastic team player, inspire peers and communicate clearly and effectively.
- Quick learner and self-motivated for small and big tasks.
- You have high adaptability, flexibility and commitment supported by a positive ‘can-do’ attitude.
- Attention to detail and organize workload efficiently to meet deadlines with high quality results.
- Willing to learn and grow continuously.
Benefits
Internship Terms & Conditions:
· Applicant must possess EU work permit
· Location: Brussels
· Period: 6+6 months, full time;
· International working environment
Please submit your CV & motivation letter in English to career@obelis.net
· By submitting your application you accept Obelis Privacy Policy
· Our Recruitment Team will contact you via email if your profile is suitable for this position.
· Early application is recommended.
· Every CV will be carefully reviewed, however due to volume of applications only successful candidates will be contacted.
· Obelis is an equal opportunities employer and supports workforce diversity