Description de la fonction
As Forecaster within e-commerce you develop statistically accurate forecasts and coordinate with key stakeholders to ensure the right stock levels for Delhaize's e-commerce channel, taking into consideration commercial objectives and operational constraints. Your goal is to improve service level KPIs (online availability, order & item completeness), while keeping operational costs (shrink, picking costs, etc.) under control. You achieve this through continuous tracking & reporting, and advising on improvements. You will report to the E-Commerce Commercial Manager and work closely together with the e-commerce commercial & operations teams as well as the broader Delhaize data & analytics and forecasting & replenishment teams.
- Online sales forecasting: Develop and evaluate online sales forecasts depending on statistical modeling, operational capacity and marketing strategies.
- Improve statistical accuracy of forecasting algorithms: Assess and improve statistical accuracy of existing forecasting algorithms in collaboration with data and analytics team.
- Target setting: In collaboration with operational & commercial teams, set targets for service level KPI that ensure the right balance between sales, customer satisfaction & operational costs.
- Track & report on service level KPI: Continuously track and report on service level KPIs, with a focus on sensitive items, campaign items & high-runners.
- Align with key stakeholders such as e-commerce operations, data & analytics, replenishment, etc. to ensure that service level targets are met.
- Act on deviations versus forecasts: Mitigate the risks of inaccurate forecasts by taking the necessary actions in case of deviations
Profil
- Master in Applied Economics, Commercial Engineering, Statistics, Applied Mathematics or similar.
- Minimum 3 years in retail industry (merchandising, forecasting, supply chain, purchasing, etc.), preferably in food retail.
- Proven analytical skills
- Result-driven approach
- Experience with BI tools
- Strong Microsoft Excel skills
- Trilingual: Dutch, French, English
Compétences linguistiques
-
Français (atout)
- Comprendre : Indépendant - (B1)
- Écrire : Indépendant - (B1)
- Lire : Indépendant - (B1)
- Parler : Indépendant - (B1)
-
Anglais (atout)
- Comprendre : Indépendant - (B1)
- Écrire : Indépendant - (B1)
- Lire : Indépendant - (B1)
- Parler : Indépendant - (B1)
-
Néérlandais (atout)
- Comprendre : Indépendant - (B1)
- Écrire : Indépendant - (B1)
- Lire : Indépendant - (B1)
- Parler : Indépendant - (B1)
Avantages du poste
- A job and a rich private life at the same time? At Delhaize it is possible.
- You receive an
attractive salary
adapted to your experience. You will also enjoy
various fringe benefits
:
company car with fuel or charge card within the federal mobility budget, mobile phone plus subscription, net allowance, annual bonus, meal vouchers, extensive group insurance and optional hospitalisation allowance, and of course a staff discount in the shop!
- Teleworking
speaks for itself and is handled differently for each job.
- And growing
? That goes fast at Delhaize. Through training, on the shop floor and via our training catalogue, you are given the space to do so.
- Want to grow further?
That is also possible. Just ask one of your future colleagues.
- Does the above job appeal to you? Then apply immediately and discover your opportunities at Delhaize!
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