The Business Innovation Consulting Group (BICG)
BICG is the union of talent from various disciplines applied to think, design, and implement the Company Experience® in organizations.
We are economists, journalists, psychologists, sociologists, mathematicians, computer scientists, engineers, architects, biologists, artists, publicists, … Ultimately, we formed a multidisciplinary creative team with a common denominator: the pursuit of excellence in each project, regardless of the challenge involved.
We are currently looking for an IT Helpdesk Support & System Administrator to join our international Team based in Madrid!
What you will do
* User support and setup of computers, in PC and MAC environments.
* Set up and support of smartphones and tablets, both Android and IOS.
* Inventory of hardware and software.
* Network Management.
* Coordination with technical supplier’s services (Microsoft, Dell, Canon, Apple, among others).
* Office 365 Administration (Users, groups, Exchange, Teams, SharePoint, Intune…)
* Helping with facilities tasks
What you should bring
* A minimum of 1 year of experience in Helpdesk or MS Office 365 administration.
* Languages: Spanish and English (professional level).
* Generosity, autonomy, and can-do attitude.
* Proactive and hands on approach.
* Ability to be a thinker but also a doer.
* MCSA Office 365 certification and/or similar and MS Excel level will be valued.
What we offer
* Permanent contract with 6 months trial period
* Diverse and exciting projects in a fun and international and established company with over 20 years of experience in the design and implementation of modern ways of working strategies and company experience
* Joining a team with an international mindset and start-up spirit
* An open culture marked by flat hierarchies and with direct communication paths among professionals.
* Self-responsible work and the possibility to contribute and carry out your own ideas and creativity.
* An amazing community of humans where everyone finds his/her place and where we take care of each other.
* Flexible working hours, allowing you to organize your working day according to the needs of your team and internal client, and to your personal priorities.
* Laptop, and possibility to work remotely.
* Beautiful office near Cuzco.
* Other benefits such as:
o extra days off during Christmas and Eastern,
o Company Events,
o tax advantages through our Flexible Compensation platform