About InBody
InBody is a global leader in body composition analysis technology. Since our founding in Seoul, Korea, in 1996, we have grown from a small biotech start-up into a multinational company with operations in over 80 countries. Our innovative devices combine precision with ease of use, making us a trusted partner for healthcare providers, fitness centers, and research laboratories.
As a Technical Support Engineer:
In this role, you will be an essential part of the technical support team, ensuring optimal performance of our InBody devices through accurate repair and maintenance services. Your main responsibilities include:
* Performing repair and maintenance tasks both on-site and in the workshop, adhering to the highest technical standards.
* Diagnosing and resolving issues using diagnostic tools and procedures.
* Providing technical support to customers for device setup, integration with existing systems, and troubleshooting.
* Documenting and updating the ticketing system, preparing repair reports, and creating detailed cost estimates.
* Coordinating maintenance schedules and parts orders in close collaboration with the team.
* Conducting user training (online and on-site) on proper use and basic maintenance of InBody devices.
As a Technical Support Engineer, you should have:
* A solution-oriented mindset with a passion for precise, customer-focused work.
* A completed technical or IT-related education.
* Experience in repairing and maintaining technical equipment; experience with medical or fitness/diagnostic technology and data is a plus.
* Strong technical insight and problem-solving skills.
* Proficiency in English.
* Familiarity with Office 365 and preferably experience with ticketing or CRM systems.
* A valid driver's license (B) and willingness to travel occasionally.
What we offer
At InBody, we place great value on the professional and personal development of our employees. You can expect:
* A starting salary of €3,000 with opportunities for growth and career advancement.
* An open, international work culture with plenty of room for initiative.
* Pension plan
* Travel allowance
* Welfare allowance
* Birthday gift
* A supportive, collaborative team that values a positive work environment.
Employment type: Full-time, Fixed term
Languages:
* Fluent English and French
* Dutch (desired)
Work area: Wallonia, Luxembourg, and Northern France
Work location: Hybrid
Salary: From €3,000.00 per month