Account Manager - Nutraceuticals
Job Description
The Lubrizol Corporation, a Berkshire Hathaway company, is a market-driven global company serving customers in more than 100 countries. We own and operate manufacturing facilities in 17 countries, as well as sales and technical offices around the world. Through our global sales and manufacturing networks, we are able to deliver the products and services our customers need, where and when they need them.
Location: Belgium / The Netherlands or Germany. This is a remote function
Account Manager – Nutraceuticals is responsible for the development of new commercial opportunities with strategic accounts and Lubrizol’s distributor network in the assigned territories.
Accountabilities will include development and management of key relationships driving revenue growth, building long-term partnerships, and delivering exceptional customer service via creating close customer intimacy. In addition, the account manager will be responsible for the opportunity pipeline (incl. ownership of the process from lead generation to revenue recognition), ensuring high levels of customer / market / prospect intimacy, day-to-day activities to support strategic accounts and distributor, and cross-functional engagements including business development / marketing / technical / product management. Overall goal is to ensure sustained profitable Year on Year growth and delivering financial results for the region in-line with short- and long-term targets.
What you will do:
1. Account Management: Build and maintain strategic account relationships with existing and potential customers, and develop account specific strategies including the distributor partners to deliver business objectives
2. Actively promote the Lubrizol nutraceutical portfolio via face-to-face meetings, virtual calls, seminars and tradeshows
3. Account Development & Sales Growth: Identify opportunities to expand business by upselling, cross-selling, and introducing new solutions with our core portfolio.
4. Customer & Market Needs Assessment: Capture customer and market requirements, challenges and goals via CRM system to develop and accelerate integrated solutions via cross-functional teams
5. Market Intelligence: Stay up-to-date with industry trends, competitor activities, and regulatory changes to anticipate customer / market needs to provide strategic insights to the management team
6. Product Knowledge: Develop a deep understanding of our excipients, their applications, and industry trends to effectively communicate their value proposition
7. Contract Negotiation: Negotiate pricing, terms, and contracts with customers, ensuring profitability while maintaining superior customer service
8. Sales Reporting: Closely monitor and report on opportunity pipeline and sales forecast, and take action as needed to ensure we deliver on our financial plan
What you need:
9. Bachelor’s degree in biology, chemistry, pharmacy, food technology or related.
10. Minimum of 3 years of sales, marketing or business development experience in EU’s nutraceuticals market; including:
11. Strong network in the Nutra industry in Europe across customer segments (Brand, CMO, CDMO,…)
12. Proficiency (verbal and written) in English
13. Proven track record of building and closing new business and relationships through identifying and developing new accounts and projects
14. Excellent interpersonal and communication skills, both written and oral, to effectively engage with customers and internal stakeholders
15. Qualities like customer focus and drive for results are essential for this role.
16. Successfully demonstrates B2B sales capability
17. Project management skills.
18. Travel up to 25%, in the assigned territory
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