Job Description
Our world known luxury fashion client in Brussels is seeking new Finnish-speaking Client Advisors to join their team in the fashion industry. As a Client Advisor, the candidate will be responsible for providing exceptional customer service to our clients, while achieving sales targets and driving business growth. The ideal candidate should have a passion for fashion and demonstrates a strong aptitude for sales.
"Whoever you are, whatever the purpose of your visit, I will cherish our time together. I will dare to discover who you are and encourage you to be true to yourself. You will trust me as your personal advisor. We will build a genuine relationship over time. Every time you come to our store, you will leave feeling enriched!"
Main Responsibilities:
1. Welcome every Client and provide best Client experience
2. Be responsible for answering all incoming contact from client via multiple platforms: phone, email and social media
3. Advise clients across the Brand and all product categories
4. Engage with Clients to develop long-term relationships, leveraging different clienteling tools, in order to foster Brand loyalty
5. Maximize each sales opportunity while working toward goal set forth by the rand
6. Perform as a team-player, participate in all activities contributing to the overall objectives of the Client Service
7. Learn and master Brand and product knowledge
8. Follow the company’s policies and procedure
Languages:
9. Fluent in Finnish and good command of English (oral and written)
Basic Qualification:
10. Great familiarity with IT tools
11. Strong interpersonal skills
Expected Attitudes and Skills:
12. Curiosity
13. Agility
14. Empathy
15. Commercial Mindset
16. Passion for the Brand
17. Professional Attitude
18. Interpersonal skills
19. Responsibilities and ownership
The employeer offers a dynamic work environment that encourages growth and development. This is an exciting opportunity for someone looking to build a career in the fashion industry with a leading luxury brand.
Sounds like the right fit for you? Apply today, and expect a call from us shortly!
About Nordic Jobs Worldwide
Nordic Jobs Worldwide is a leading recruitment company focusing on connecting Nordic –speaking talents with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5,400 candidates secure their dream jobs.