For one of our clients in the media sector located in Brussels, we are currently looking for a freelance System Engineer.
What Your Job Will Be
1. Installation and management of IT systems:
* Participate in the installation, configuration, and management of IT and Broadcast TV/Radio/Web infrastructures.
* Perform system updates and maintenance.
2. On-call technical support (1st and 2nd level):
* Provide user support for infrastructure-related incidents.
* Use monitoring tools to anticipate and diagnose issues.
* Resolve problems by following ITIL incident and problem management processes, and document solutions in a ticketing system.
* Address system security issues.
3. Continuous improvement:
* Suggest improvements to existing systems and optimize broadcasting processes.
* Contribute to the development and modernization projects of technical infrastructures.
4. Documentation and training:
* Write technical guides and support documentation for broadcasting systems and technologies used.
* Train internal teams on the use of implemented tools and technologies.
What You Bring To The Team
* Technical degree (bachelor level or higher) or equivalent in professional experience.
* You have knowledge of Microsoft Active Directory, Office 365, Azure AD, Microsoft Windows Server (knowledge of Linux is a plus), Networking (HP, Fortinet), Storage (Dell, Synology), IT infrastructure monitoring and ITIL incident and problem management.
* Ability to diagnose and resolve incidents in a complex environment.
* Proficiency in monitoring tools to supervise and maintain the infrastructure.
* Analytical and synthesis skills.
* Open-mindedness, rigor, methodology, results-oriented, and diplomatic.
* Ability to work independently and as part of a team.
* Adaptability and responsiveness to change.
* Ability to work under pressure, with autonomy and a strong service mindset.
* Fluent in French and English.