Service Engineer (Mechatronics) – KONFIDI
Because the world's best diamond machines deserve the world's best service.
Who is KONFIDI?
We build machines for the diamond industry – small team, big impact. Our reputation? Unmatched quality and service. We're a family business with global reach, obsessed with being the best – for our customers, our team, and our suppliers. (Yes, we even aim to be the best taxpayers. Overachievers, we know.)
Our deal:
• Respect, trust, flexibility – from both sides.
• Room to grow (and to mess up, because that's how we learn).
• No corporate BS. Just smart people, cool tech, and a shared mission: make the impossible routine.
What's the job really like?
You're the face of KONFIDI – installing, maintaining, and troubleshooting our machines on-site worldwide (50% travel max, your preferences matter). You'll:
• Fix stuff: Mechanical, electrical, laser alignment – you're the detective who solves the puzzle.
• Train clients: Teach them to love our machines as much as we do.
• Improve stuff: When you're not traveling, you'll help develop and automate our products. (Yes, we'll teach you to code if you're rusty.)
• Own your work: Start with supervision, then take the lead when you're ready.
Why it's awesome:
• No two days are the same. One week you're in Antwerp, the next in Cape Town.
• Your ideas matter. See a problem? Fix it. Have an improvement? Build it.
• We've got your back. Training, tools, and a team that's as invested in your success as you are.
Who are you?
Must-haves:
• Degree in electromechanics (or equivalent experience in machine building).
• You speak "motor" and "Client" fluently.
• Fluent English (our machines speak it too).
• Passport ready. You're excited by new cultures, not scared by them.
Nice-to-haves (but don't stress):
• Humor and humility. We're serious about work, not ourselves.
• A knack for explaining tech to non-techies. (Our clients will love you.)
• C# (or similar) skills – enough to debug or automate. (We'll help you level up.)
• The guts to say, "I don't know… yet."
Dealbreakers:
• Ego. We're all learning here.
• Fear of airports. (Or willingness to fake it.)
Our offer: (because we reward problem-solvers)
• €2800 – €4500/month + company car – dependent on experience.
• Attractive benefits package – meal vouchers, laptop, group insurance, 32+ holidays, and more. (Yes, we spoil our team.).
• Flexible hours – for a stress-free start of the day.
• Expense allowances – because we cover the extras.
• Innovative workspace – because mediocrity isn't our thing.
• Flexibility. Need a month without travel? We'll make it work.
• A team that's got your back – no micromanaging, just trust.
• The chance to grow into automation, R&D, or leadership. (Your call.)
Join us as we scale – your role will grow with us
How we hire (aka "No BS Process"):
* Send your CV to Make it personal and creative – we're humans, not robots. (Skip the cover letter; everyone says they're "motivated and fast learners." Show us instead.)
* Anonymous review. We strip names/genders/ages to focus on what you can do.
* Casual chat first. Let's see if we click.
* Deep dive second. If we both like what we hear, we'll talk shop.
Pro tip: Use AI to polish your CV. We did for this ad. (But don't lie – we'll find out, and it's awkward for everyone.)