Junior Business Analyst
I am seeking a Junior Business Analyst for a long term contract assignment for a Brussels based customer. This is a hybrid role with on-site and off-site working. Candidates need to be EU citizens, with a degree ( Bachelors or Masters ) with 1-3 years experience. This is an excellent opportunity for a motivated Business Analyst at the start of their career.
Tasks and Responsibilities of the Business Analyst
* Analysis of Business requirements.
* Documentation of Business requirements.
* Business model analysis.
* Business process analysis.
* Business processes modelling.
* Functional requirements and business cases analysis.
* Identifying the services needed to ensure stakeholder satisfaction
* Risk analysis.
* Assistance in Business cases, Vision documents, Project Charters and Security Plans.
* 2nd line support analysis, tracking and monitoring of business workflow application problems and impediments up to their resolution
* Analysis and redaction of detailed problem descriptions and reports as meaningful input for upstream support teams (3rd line, application developments teams)
* Management and follow-up of user requests
* Follow-up of service quality in the context of application problems and impediments.
* Participation in user, service and project meetings.
Required skills and experience of the Business Analyst
* Bachelor's degree & 3 years of experience or Master's Degree & 1 year of experience non-overlapping with studies.
* Good knowledge of information systems matters.
* Good knowledge of large organisation administrative business processes.
* Good knowledge of analysis/modelling tools and techniques (use case diagram, state diagram, entity relationship model, interaction diagrams etc.).
* Good knowledge of BPMN or UML or other with equivalent value.
* Good knowledge of Wiki and collaborative sites.
* Knowledge of software development methodologies (e.g. RUP, Agile).
* Good understanding of business processes and requirements in the private and/or public sector (e.g. financial, procurement, etc.).
* Good reporting methods.
* Knowledge in end user assistance or support of information systems
* Management of incident related to information systems.
* Very good knowledge of Ms Office tools.
* Experience in using JIRA.
* Excellent communication skills with technical and non-technical audiences and ability to give presentations.
* Proficiency in English language at a C1 level.
* Proficiency in French C1 and/or other EU languages are an advantage.
.